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Expert, Friendly, and Reliable Solutions for All Your Trade Needs

About PlumbFirst - Your Melbourne Plumbing Experts

PlumbFirst is your trusted partner for all your plumbing, hot water, and drain needs across Melbourne. We leverage our extensive experience and expertise to deliver exceptional solutions that leave your property in pristine condition.

What Sets Us Apart?

Our commitment to value and professionalism sets us apart. We:

  • Provide upfront pricing, so you know the cost before we start any work.
  • Guarantee on-time services, ensuring your peace of mind.
  • Employ highly skilled and courteous plumbers who are committed to exceptional customer service.
  • Adhere to strict Australian quality standards and safety regulations.

Our Services

We offer a comprehensive range of services to tackle all your plumbing concerns, including:

General Plumbing

  • Repairing, maintaining, and installing all types of plumbing fixtures and systems.
  • Troubleshooting and fixing leaks and bursts.
  • Routine maintenance to prevent future problems.

Hot Water Systems

  • Installation, repair, and replacement of hot water systems.
  • Inspection and maintenance to ensure optimal performance and efficiency.

Drain Solutions

  • Unblocking drains of all types.
  • Clearing sewer and stormwater systems.
  • Camera inspections and root removal services.

Additional Services

  • Gas fitting and servicing
  • Commercial plumbing services
  • Real estate and strata plumbing
  • Bathroom and kitchen renovations

Our Commitment

We are dedicated to providing:

  • Transparency: Openly communicating project details and cost estimates.
  • Efficiency: Arriving on time and completing the job promptly.
  • Respect: Treating your home and belongings with utmost care.
  • Quality: Performing work that meets the highest standards.

Customer Focused

Your satisfaction is our top priority. We prioritize clear communication, professionalism, and delivering lasting solutions.

Choose Home First Services for reliable, efficient, and affordable plumbing services in Melbourne. Contact us today for a free quote!

Reviews (1284)
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Negative: The reviews highlight a range of issues with Plumbfirst, including overcharging, lack of transparency, poor communication, and unreliability.

Rip-Off Company with Dodgy Salespeople

The reviews of Plumbfirst are overwhelmingly negative, with customers voicing their dissatisfaction with the company's work and business practices. Many customers have reported being overcharged for services, with some even being asked to pay thousands of dollars more than expected.

Lack of Transparency and Unreliability

Several customers have complained about the lack of transparency and honesty from Plumbfirst. Some have reported being charged excessive amounts for services, while others have been asked to pay for work that was not necessary. Additionally, some customers have reported being told that they would be charged one price, only to receive a final bill that was significantly higher.

Poor Communication and Unreliability

Several customers have reported poor communication from Plumbfirst, with some being left in the dark about the status of their jobs or being told that a plumber would arrive at a certain time, only to be left waiting. Some customers have even reported being asked to wait for extended periods of time before a plumber would arrive.

Lack of Warranty and Customer Support

Several customers have reported that Plumbfirst has failed to provide the expected level of customer support and warranty. Some have reported being unable to get in touch with the company or receive a satisfactory resolution to their issues.

Administration and Refunds

Some customers have reported that Plumbfirst has gone through administration, making it difficult for them to obtain refunds or resolve any outstanding issues.

Avoid Plumbfirst

Based on the reviews, it is clear that Plumbfirst is a company to avoid. The company's lack of transparency, poor communication, and unreliability have led to a wide range of problems for customers. It is recommended that potential customers look elsewhere for their plumbing needs.