SCIG is a leading provider of power solutions in Australia. We are committed to delivering high-quality, reliable, and innovative products to meet the diverse needs of our clients. Our extensive range of products includes inverters, generators, mobile coolers, outdoor drinkware, outdoor furniture, tents, swags, caravan and 4WD accessories, maintenance equipment, agricultural equipment, fire and safety equipment, and workwear and apparel, among others.
At SCIG, we understand the importance of power in our daily lives and the critical role it plays in various industries. That's why we offer an extensive range of generators for different applications. Our domestic generators are perfect for home use, while our agricultural generators are ideal for powering farms and rural properties. Our industrial and civil generators, on the other hand, are suitable for large-scale commercial and industrial applications, while our mine spec generators are specifically designed for use in mining operations.
Our Generators: Powering Your Business
Our generators are built to deliver reliable and efficient power, ensuring minimal downtime and optimal performance. We offer both diesel and petrol generators, with a wide range of power outputs to suit your specific needs. Our generators are designed to be durable, easy to maintain, and quiet, making them ideal for various applications, including construction sites, mining operations, outdoor events, and emergency backup power.
Our domestic generators are perfect for powering your home during blackouts, camping trips, or outdoor events. They are compact, lightweight, and easy to use, making them a convenient power solution for your home. Our agricultural generators are designed to withstand the harsh conditions of rural and farming environments. They are powerful, efficient, and reliable, ensuring that your farm equipment and machinery run smoothly.
Our industrial and civil generators are built for heavy-duty applications, providing reliable power for construction sites, industrial facilities, and large-scale events. They are designed to be durable, efficient, and quiet, ensuring minimal disruption to your operations. Our mine spec generators are specifically designed for use in the mining industry, meeting the stringent safety and performance standards required in mining operations.
Quality and Reliability: Our Promise to You
At SCIG, we are committed to delivering high-quality products that exceed our clients' expectations. We source our products from trusted manufacturers, ensuring that they meet the highest safety and performance standards. Our team of experts tests and inspects each product to ensure that it meets our stringent quality standards before it leaves our warehouse.
We also offer excellent customer service, with a knowledgeable and friendly team of experts ready to assist you with any queries or concerns you may have. Our team can help you choose the right product for your needs, provide expert advice on installation and maintenance, and offer after-sales support to ensure that your product remains in excellent condition.
Invest in Quality, Invest in SCIG
At SCIG, we are more than just a power solutions provider; we are your partner in success. We are committed to delivering high-quality, reliable, and innovative products that empower your business and simplify your life. Our extensive range of products, excellent customer service, and commitment to quality make us the perfect partner for all your power needs.
Invest in quality, invest in SCIG. Contact us today to learn more about our products and services.
Unsatisfactory Customer Service
The Southern Cross Group has been plagued by issues with customer service, with several reviewers sharing their disappointing experiences. Poor Communication was a major problem, with some salespeople being unavailable or unhelpful. This led to frustration and disappointment among customers. In some cases, the lack of interest in helping customers was "arrogant" and "attitudinal". Some reviewers even went so far as to threaten to take their business elsewhere.
Lack of Follow-Through
Reviewers have also experienced inconsistencies in service, with promises not being fulfilled. A salesperson may tell a customer that someone would be in touch, only to not follow through. This lack of reliability has led to a loss of trust and confidence in the company.
Rare Examples of Good Service
While the majority of reviewers had negative experiences, a few did have positive encounters. Some salespeople, such as Michelle and Marcus, went above and beyond to provide excellent service. This level of dedication and professionalism is appreciated and has earned the company's praise.
