Excellence in Quality and Customer Service
At Bayside Dry Cleaners, we are a family-owned business with over two decades of experience in professional dry cleaning. We take pride in providing exceptional customer service and unparalleled dry cleaning expertise to our valued clientele across Melbourne.
Our Expertise
Our team of highly skilled and certified dry cleaners have undergone rigorous training at RMIT University and hold certifications in dry cleaning levels 1, 2, and 3. We are also proud members of the DIA (Dry Cleaning Institute of Australia) and the DLI (Dry Cleaning and Laundry Institute), demonstrating our commitment to upholding the highest industry standards.
Comprehensive Dry Cleaning Services
We offer a comprehensive range of dry cleaning services to cater to all your needs, including:
- Washing, Drying, Folding & Pressing: Gentle and meticulous handling of all your garments, ensuring a pristine finish.
- Traditional Dry Cleaning: Expert treatment for delicate fabrics and intricate designs.
- Tailoring Services: Professional alterations and repairs to ensure perfect fit and longevity.
- Curtain & Blind Cleaning: Thorough cleaning and restoration of curtains and blinds.
- Rug Repair & Cleaning: Effective removal of stains and restoration of rug quality.
- Shoe Repair & Cleaning: Expert restoration of all types of shoes, ensuring longevity and functionality.
Unique Services for Busy Lives
Recognising the time constraints of our customers, we offer:
- Pick Up & Delivery Service: Convenient doorstep collection and delivery of your dry cleaning, eliminating the need for you to travel.
- Wash, Dry, Fold & Press: A comprehensive solution for laundry, offering washing, drying, folding, and ironing in a single convenient step.
Customer-Focused Approach
At Bayside Dry Cleaners, we highly value each customer and their individual needs. We are committed to providing exceptional customer service, ensuring a genuinely positive dry cleaning experience. We take the time to understand your specific requirements and deliver results that exceed your expectations.
Positive Experiences
Bayside Dry Cleaners has received numerous positive reviews, with customers praising their honesty, excellent service, and professionalism. Many customers have expressed their appreciation for the prompt and flexible service, friendly staff, and high-quality cleaning results.
Service Quality
The majority of customers have reported high satisfaction with the service quality, citing promptness, professionalism, and friendly communication as key strengths. Some customers have also appreciated the flexibility of the service, particularly with regards to scheduling and changes in their plans.
Honesty and Integrity
One customer, Carole Green, was impressed by the honesty of the staff, who contacted her after finding a valuable item in a suit pocket that she had missed. This level of integrity has earned Bayside Dry Cleaners a high level of trust among their customers.
Negative Experiences
Unfortunately, some customers have reported negative experiences with Bayside Dry Cleaners. Two customers, Oli Permezel and Joshua, reported instances of lost or missing items, which they claimed were not handled properly by the business. They expressed frustration and disappointment with the lack of communication and resolution.
Lost or Missing Items
Both Oli and Joshua reported instances of lost or missing items, which they claimed were not handled properly by the business. They expressed frustration and disappointment with the lack of communication and resolution.
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