Reliable, Professional, and Affordable Hot Water Solutions
SunCity Hot Water is a leading provider of professional plumbing and hot water services throughout the Sunshine Coast, Brisbane, Bribie Island, and Gympie. With over 25 years of experience, we're dedicated to delivering reliable solutions and exceptional customer service to residential and commercial clients.
Our Expertise
Our team of qualified plumbers are highly skilled in all aspects of hot water systems, including:
Installation
- Electric hot water heaters
- Solar hot water systems
- Gas hot water heaters
- Heat pump hot water systems
Repair and Maintenance
- Diagnosing and fixing faulty boilers and components
- Replacing thermostats and heating elements
- Addressing leaks and dripping faucets
Supply and Installation
- Comprehensive range of high-quality hot water systems to suit different needs and budgets
- Expert installation by experienced professionals
Customer Focused Approach
We believe in building strong relationships with our clients and take pride in:
- Providing transparent pricing and clear communication
- Arriving promptly and completing work efficiently
- Respecting your home and leaving it clean
- Offering extended warranties on our workmanship
Wide Range of Services
Beyond repairs and installations, we offer:
- Hot Water System Servicing: Regular maintenance to ensure optimal efficiency and lifespan
- Spare Parts: Availability of genuine parts for all major brands
- Builder & Developer Services: Consulting and installation for new construction projects
Areas We Serve
We proudly serve the following areas:
- Sunshine Coast
- Brisbane
- Bribie Island
- Gympie
Choose SunCity Hot Water for
- Trusted expertise and experience
- Comprehensive range of services
- Customer-centered approach
- Competitive pricing and transparent communication
Let us help you ensure a reliable and efficient hot water supply in your home or business. Contact us today for a free quote!
Overview of Reviews
Positive Experiences
Many reviewers have had positive experiences with SunCity HotWater, praising their professional and prompt service, competitive pricing, and high-quality installations. Some reviewers have mentioned the great attitude of the technicians, particularly Darren and Lachie, and the office staff. Several reviewers have also praised the company's ability to install systems quickly and efficiently, with some installations completed within hours of the initial call.
Issues with Communication and Workmanship
Some reviewers have had negative experiences with SunCity HotWater, citing issues with communication, workmanship, and billing. Some have reported that the company did not diagnose or repair their solar hot water system properly, leading to unnecessary repairs and charges. Others have experienced poor communication from the office staff, including belittling behavior and a lack of explanation for their work.
Key Issues
- Poor communication from office staff
- Issues with workmanship, including incorrect diagnoses and unnecessary repairs
- Confusion and disputes over billing
