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Business Details
Your Trusted Partner for Financial Solutions in Australia
Firstmac is a proudly Australian-owned and operated company with over four decades of experience in delivering accessible financial solutions. Our commitment to simplicity, affordability, and customer-centric service has guided us since our inception as a small family business. We specialize in home loans and asset finance, designed to meet diverse financial needs while maintaining competitive rates and features. Our approach is rooted in community support, evidenced by initiatives like our Women, Children and Community Program and long-term sponsorship of the Brisbane Broncos NRL team. We uphold strong Environmental, Social, and Governance (ESG) principles, ensuring ethical practices across all operations.

With a focus on innovation, we provide digital tools like online loan management and calculators to enhance customer experience. Our team of professionals brings expertise and transparency to every interaction, prioritizing trust and reliability. We recognize that financial hardship can affect anyone and offer tailored support to help clients navigate challenging times. Our culture fosters inclusivity and collaboration, reflecting our belief in being a partner, not just a lender. As we continue to grow, our purpose remains unchanged: empowering Australians through responsible financial solutions.
Services
Home Loans Asset Finance Financial Hardship Assistance Community Programs ESG Initiatives
Highlights and features
  • We offer over 40 years of experience in Australian financial services.
  • Our customer-centric approach prioritizes transparency and ethical practices.
  • We provide tailored support for financial hardship situations.
  • Our digital tools enhance accessibility and convenience for clients.
  • We actively support community initiatives and ESG commitments.
Services
Home Loans
We provide low-rate home loans with flexible features tailored to individual financial needs. Our competitive rates and straightforward application process aim to make homeownership accessible. With over 130,000 home loans written in 40 years, our expertise ensures reliable guidance for first-time buyers and refinancers alike.
Asset Finance
Our asset finance solutions offer simple, fast approvals for vehicle purchases. Designed for affordability, these loans feature competitive rates and minimal paperwork. Whether for personal or business use, we ensure timely access to funds to get you on the road with minimal delays.
Community Programs
We actively support initiatives like the Women, Children and Community Program and Brisbane Broncos NRL sponsorship. These efforts reflect our commitment to social responsibility and fostering local communities through targeted partnerships and long-term investments.
ESG Initiatives
Our Environmental, Social, and Governance (ESG) policies guide ethical business practices. We prioritize sustainable finance, transparent governance, and community welfare, ensuring alignment with global standards while addressing local environmental and social challenges.
Hardship Assistance
We offer tailored support for clients facing financial difficulties, including flexible repayment options. Our hardship policy ensures compassionate, practical solutions to help customers manage unexpected challenges while maintaining financial stability.
People
James Austin
Chief Financial Officer
James Austin leads Firstmac's financial strategy with extensive experience in corporate finance and risk management. He ensures fiscal stability and innovation in financial products while aligning with the company's long-term growth objectives.
Questions
What home loan options does Firstmac offer?
We provide competitive low-rate home loans with flexible features for first-time buyers, investors, and refinancers.
How does Firstmac support customers in financial hardship?
We offer tailored hardship assistance, including flexible repayment plans, to help clients navigate unexpected financial challenges.
What community initiatives does Firstmac support?
We fund programs like the Women, Children and Community initiative and sponsor the Brisbane Broncos NRL team.
Are Firstmac's services available online?
Yes, we provide digital tools like Firstmac Money and onTrack for online account management and loan documentation.
What ESG principles does Firstmac follow?
We prioritize environmental sustainability, ethical governance, and social responsibility across all business operations.