At Newcastle Toyota, we are dedicated to providing our customers with an exceptional car buying and ownership experience. Our team of experts is committed to helping you find the right vehicle to suit your needs and budget. Whether you're looking for a new or pre-owned vehicle, we have a wide range of options to choose from.
Our state-of-the-art showroom is located in Hamilton and is easily accessible from all major roads. We take pride in our modern and clean facilities, which provide a comfortable and relaxed environment for our customers to test drive and learn about their preferred vehicles.
Our Services
At Newcastle Toyota, we offer a comprehensive range of services to our customers. Our experienced team of sales consultants can help you find the right vehicle, taking into account your lifestyle, budget, and personal preferences. We also offer a variety of finance options to make owning a Toyota more affordable.
New Vehicles
We have an extensive range of new Toyota vehicles, including sedans, hatchbacks, SUVs, and 4-wheel drives. From the iconic Corolla to the rugged Fortuner, we have a model that suits every taste and need. Our knowledgeable sales team can guide you through the features and benefits of each vehicle, helping you make an informed decision.
Pre-Owned and Demo Vehicles
At Newcastle Toyota, we understand that not everyone can afford a brand-new vehicle. That's why we offer a wide range of pre-owned and demonstration vehicles. Our certified pre-owned vehicles undergo rigorous testing and inspections to ensure they meet the highest standards. Whether you're looking for a budget-friendly option or a high-performance vehicle, we have something for everyone.
Service and Maintenance
At our state-of-the-art service centre, our experienced technicians are trained to maintain and repair your Toyota vehicle to the highest standards. We use only genuine Toyota parts and follow the manufacturer's specifications to ensure your vehicle remains in peak condition. Our service department is committed to getting you back on the road quickly and safely.
Parts and Accessories
At Newcastle Toyota, we believe that owning a Toyota is not just about buying a vehicle; it's about giving you the best value and performance. That's why we offer a wide range of genuine Toyota parts and accessories, including performance upgrades, styling enhancements, and practical accessories. Our experienced team can help you choose the right parts for your vehicle.
Fleet and Business Solutions
At Newcastle Toyota, we understand that running a business or fleet is a significant responsibility. That's why we offer customized solutions for our business customers, including fleet management, financing, and insurance options. Our experienced team can help you find the right vehicles, finance options, and maintenance programs for your business needs.
Contact Us
At Newcastle Toyota, we value your feedback and appreciate your business. If you have any questions or concerns, please don't hesitate to contact us. You can reach us by phone or email, or visit our showroom during business hours.
Sales Experience
The sales experience at Newcastle Toyota was praised by several customers, who appreciated the top-notch service provided by staff members such as Max, Kim, and Glenn. These staff members went above and beyond to ensure a smooth and hassle-free experience, making the customers feel valued and supported.
Service Department
On the other hand, the service department received negative reviews from two customers who were dissatisfied with the level of care and responsiveness they received. One customer was told to wait for two weeks to address a fuel filter light issue, while another customer experienced a leaking engine oil issue after a service and felt that the dealership did not take their concerns seriously.
Positive Experiences
Many customers reported positive experiences at Newcastle Toyota, praising the dealership's efficiency, expertise, and kindness. Some customers even reported receiving extra services, such as a courtesy car, and were grateful for the extra effort put in by the staff.
Staff Performance
Individual staff members, such as Max, Kim, Glenn, Bob, and Matthew, were singled out for their exceptional service and kindness. These staff members were praised for their patience, expertise, and willingness to go above and beyond to meet the customers' needs.
Be the first to review Newcastle Toyota.
Write a Review
