We Can, We Will, We Do and YOU Count
About Our Expertise
Active Real Estate is a trusted name in Brisbane, known for our personalized and comprehensive approach to real estate services. We believe in building strong client relationships through open communication, transparency, and a genuine commitment to exceeding expectations.
Our team comprises experienced professionals with extensive industry knowledge and diverse backgrounds. This allows us to provide tailored solutions that meet the unique needs of each client. We utilize our expertise in:
- Sales & Marketing: Extensive experience in selling and marketing property across Brisbane and the surrounding areas.
- Property Management: Comprehensive services for landlords and tenants, encompassing tenant selection, rental collection, maintenance, and dispute resolution.
- Market Expertise: In-depth understanding of the local market and current trends, ensuring accurate valuations and strategic guidance.
Our Values and Approach
Our core values are:
- Client-Centricity: We prioritize client needs and aspirations, offering personalized guidance and tailored solutions.
- Integrity & Transparency: We maintain open and honest communication, providing clear information and updates throughout the process.
- Positive Attitude & Can-Do Spirit: We are driven to find solutions, tackle challenges, and achieve positive outcomes for our clients.
Commitment and Personal Attention
Active Real Estate stands out from the crowd through:
- Dedicated Team: We are a close-knit team with a hands-on approach. You will have a dedicated point of contact who will personally manage your needs and be available to answer your questions and concerns.
- Direct Accountability: Unlike other agencies where tasks can be passed around, we take ownership of every project. You can be confident that the person you deal with is directly accountable for the success of your transaction.
- Client Feedback: We actively seek client feedback and constantly strive to improve our services. Your satisfaction is our priority.
Our Mission
Active Real Estate is committed to providing exceptional real estate experiences through:
- Expertise & Guidance: Providing accurate information and practical advice throughout the process.
- Transparency & Communication: Maintaining open communication and providing regular updates.
- Responsiveness & Availability: Promptly responding to inquiries and addressing your concerns.
- Integrity & Fairness: Treating our clients with respect and upholding ethical standards.
Mixed Experience with Active Realestate
The reviews for Active Realestate are mixed, with some clients having a positive experience and others having a negative one.
Poor Service
Some clients, such as Bailey Wickham and Tyde Rabbitt, had a terrible experience with Active Realestate. They found the service provided by Colin Searl to be unprofessional, manipulative, and frustrating. They received little notice for property inspections and felt threatened by Colin's behavior.
Positive Feedback
On the other hand, several clients had a positive experience with Active Realestate. Ian Bisson, Lc King, Olia, Tamika Mynott, Ian Aird, Hoghton Hughes, and J. Fantini all praised the professionalism, efficiency, and customer service provided by the team at Active Realestate. They found the team to be helpful, easy to contact, and willing to go the extra mile to resolve any issues that arose.
Professionalism and Customer Care
The common thread among the positive reviews is the professionalism and customer care provided by Ellen and the team at Active Realestate. Clients praised their friendly and helpful demeanor, as well as their willingness to communicate effectively and resolve issues promptly.
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