Design it, Install it, Maintain it!
Experience and Expertise in Garage Doors and Gates
East Coast Garage Doors & Gates boasts over 25 years of experience in proudly serving the Sunshine Coast region. We are an award-winning B&D dealer, specializing in all aspects of garage doors and automatic gates. Our primary focus is to enhance the beauty, value, and security of your home or commercial property.
Comprehensive Services for Every Need
From supply and installation to maintenance and repair, we offer a comprehensive range of services to meet your specific needs. This includes:
Products & Services
- Supply and installation of a vast array of garage doors, including sectional, panel, tilt, and roller doors, cedar doors and gates, specialty doors, and custom-made options.
- Automatic and manual gate options for swing, sliding, entry, and pedestrian gates.
- Gate and door automation with high-quality motors, remote controls, and security systems.
- Professional servicing, repairs, and maintenance for all types of doors and gates.
- Custom-made fence infill panels to enhance your gate and property aesthetic.
Tailored Solutions for Every Property
Our dedicated team takes the time to understand your unique needs and deliver tailored solutions. We offer:
- Expert design consultations to help you choose the right doors and gates for your property.
- Custom-made options to ensure a perfect aesthetic and functionality.
- High-quality brands known for their reliability and durability.
- Exceptional customer service throughout the entire process.
Why Choose East Coast Garage Doors & Gates?
- Proven expertise and extensive experience.
- Comprehensive range of products and services.
- Customized solutions tailored to your needs.
- Commitment to exceptional customer service.
- Dedicated team of skilled professionals.
General Feedback
East Coast Garage Doors has received mixed reviews from customers, with some praising their professional service and others expressing disappointment and frustration.
Communication
Positive: The company was praised for their hands-on advice, professional approach, and good communication. However, some customers felt that communication was poor, with technicians providing misleading information and changing plans without consulting the customer.
Services
Some customers were satisfied with the services provided, including garage door installation and repairs. However, others reported poor workmanship, dishonesty, and overcharging.
Pricing
Some customers felt that prices were reasonable, while others were overcharged for services rendered. A notable incident involved a customer being charged $256 for a service that another company could have done for $150.
Staff
Some staff members were praised for their friendly and helpful approach, while others were rude and uncooperative.
Conclusion
East Coast Garage Doors has a mixed reputation, with some customers reporting good experiences while others had negative encounters. While the company has taken steps to address some of the concerns raised, there is still room for improvement in terms of communication, workmanship, and pricing.
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