Reliable, Efficient, and Sustainable Freight Solutions
Welcome to Western Landscape Supplies (WLS), a leading supplier of gardening and landscaping materials in Ipswich, Brisbane, and South East Queensland. With a firm commitment to providing high-quality products and excellent customer service, WLS has established a strong reputation as a trusted partner for both domestic and commercial clients.
Our extensive product range includes garden soils, barks, mulches, sands, decorative pebbles, drainage gravels, and compactable bases. We also stock a wide variety of pavers, retaining wall blocks, garden edging, sleepers, Besser blocks, lawn turf, and general landscaping supplies such as cement, premix, and lawn care products. At WLS, we are dedicated to helping our customers create beautiful and functional outdoor spaces that meet their unique needs and preferences.
Our Team
Behind WLS's success is a team of experienced and knowledgeable professionals who share a passion for landscaping and gardening. Our team members are always ready to provide expert advice and assistance to help our clients make informed decisions and achieve their project goals. Whether you are a seasoned landscaper or a novice gardener, you can count on WLS's team to provide the support and resources you need to succeed.
Mission Statement
At WLS, our mission is to provide high-quality landscaping and gardening materials and exceptional customer service to help our clients create beautiful and functional outdoor spaces. We strive to achieve this by offering a wide range of products, competitive prices, and convenient online ordering and delivery services. We are committed to building long-term relationships with our clients based on trust, reliability, and mutual respect.
Services Offered
WLS offers a comprehensive range of services designed to meet the needs of our diverse clientele. Our services include:
- Product Sourcing and Supply: We source and supply a wide variety of landscaping and gardening materials from leading manufacturers and suppliers. Our extensive network and buying power enable us to offer competitive prices and a diverse range of products to our clients.
- Online Ordering and Delivery: We offer convenient online ordering and delivery services to make it easy for our clients to get the products they need, when they need them. Our delivery services are available six days a week, and we strive to deliver orders accurately and on time, every time.
- Project Consultation and Advice: Our team of experts is always available to provide project consultation and advice to help our clients make informed decisions and achieve their project goals. We offer practical and innovative solutions tailored to our clients' unique needs and preferences.
- After-Sales Support: We are committed to providing exceptional after-sales support to ensure our clients' satisfaction and success. We are always available to answer questions, provide assistance, and address any concerns our clients may have.
At WLS, we are dedicated to helping our clients create beautiful and functional outdoor spaces that they can enjoy for years to come. Contact us today to learn more about our products and services and how we can help you with your next landscaping or gardening project.
Overall Experience with Western Landscape Supplies
The overall experience with Western Landscape Supplies is quite positive, with most customers expressing satisfaction with the service, products, and prices offered by the company.
Positive Aspects
- Excellent Customer Service: Many customers praised the exceptional customer service provided by the company, highlighting the helpfulness of staff members such as Kerri, Keeley, and David.
- Fast Delivery: Customers appreciated the prompt delivery of products, with many receiving their orders within a day or two of placing them.
- Competitive Pricing: The company's prices were deemed competitive by several customers, with one customer stating that they received the best price for mulch.
- Product Quality: While one customer had a negative experience with the quality of crusher dust, most customers were satisfied with the quality of the products they received.
Negative Aspects
- Quality Control Issues: One customer had a negative experience with the quality of crusher dust, receiving only 7 cubic meters of the 10 cubic meters ordered.
- Damage Caused by Trucks: Another customer had a negative experience with one of the company's tip trucks, alleging that it caused damage to their windscreen and suggesting that the company does not take responsibility for such incidents.
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