Transform Your Smile, Transform Your Life
At Urban Smile, our team of experienced orthodontists and dental professionals are dedicated to providing top-notch orthodontic care to patients of all ages. Our clinics, located in Brunswick, Clyde, Doreen, and Hawthorn, offer a unique and personalized approach to orthodontic treatment, ensuring that each patient receives the highest level of care and attention. Our commitment to excellence and patient satisfaction has earned us a reputation as one of Melbourne's premier orthodontic practices.
Our Team
Our team of local orthodontists, led by Dr. Lavrin and Dr. Lawrence, has personally treated over 5000 patients with clear aligners. With years of experience and extensive training in orthodontic techniques, our team is well-equipped to handle even the most complex cases. We take pride in our expertise and personalized approach, which sets us apart from other orthodontic practices.
Our Services
At Urban Smile, we offer a range of services designed to help patients achieve a straight and healthy smile. Our clear aligner treatment plan is tailored to each individual's unique needs and includes:
- In-clinic assessment and consultation
- Personalized treatment plan and digital roadmap
- Clear aligner fitting and home monitoring app
- After-care retainers and teeth whitening kit
Our treatment process is designed to be convenient, comfortable, and effective, with flexible appointment times and payment options available to suit your needs.
Why Choose Us
We believe that our unique approach, combined with our team's expertise and commitment to patient care, sets us apart from other orthodontic practices. Our patients can expect:
- Expertise: Our team of local orthodontists and dental professionals are highly experienced in providing quality orthodontic care.
- Personalized care: We develop personalized treatment plans to ensure the most effective results for each patient's unique needs.
- Convenience: We offer flexible appointment times and payment options to make your treatment as convenient as possible.
- Comfort: We use only the latest technology and techniques to make your experience as comfortable as possible.
- Results: With our proven track record of excellent results, we are confident that we can help you achieve a beautiful, healthy smile that you can be proud of.
How it Works
Our clear aligner treatment process is designed to be straightforward and convenient. Simply book a consultation with one of our orthodontists, and we'll guide you through the following steps:
- Step 1: In-clinic assessment and consultation
- Step 2: Personalized treatment plan and digital roadmap
- Step 3: Clear aligner fitting and home monitoring app
- Step 4: Keeping your new smile
Overall Experience
The reviews highlight a mixed experience with the orthodontic practice. While some patients had a positive experience, others faced issues with communication, customer service, and equipment.
Staff and Friendliness
The staff at the practice are generally friendly and welcoming, with many reviewers commenting on their pleasant demeanor. The orthodontist is particularly commended for being friendly and competent, especially with children.
Competence and Equipment
The practice is equipped with top-notch equipment, and the orthodontist is knowledgeable and skilled in their field. However, one reviewer questioned the necessity of certain treatments and equipment.
Communication and Customer Service
Some reviewers experienced poor communication and customer service, including incorrect opening hours, unreturned calls, and a lack of empathy. One reviewer received a bill for a missed appointment despite explaining the circumstances.
Treatment and Results
Many reviewers were pleased with the treatment they received, citing excellent results and resolved issues such as headaches and back pain. The practice is commended for seeking individualized solutions for each patient.
