Transform Your Bathroom, Transform Your Life
Our Journey
Bathroom Decor & Tiles has proudly been serving Perth and surrounding suburbs since 1990. Founded on the vision of providing high-quality bathroom fixtures and fittings under one roof, we've become a trusted partner for residential and commercial projects.
A Comprehensive Selection
From taps and toilets to spa baths, showers, and luxury tiles, we offer a vast array of leading brands and products to meet every taste and budget. Our experienced staff can guide you through our extensive collection, ensuring you find the perfect fixtures for your bathroom.
Expert Guidance & Tailored Solutions
Our team is passionate about helping you achieve the bathroom of your dreams. With comprehensive product knowledge and extensive industry experience, we can offer expert advice on design, selection, and installation.
Quality & Durability
We prioritize quality and durability, offering products backed by industry-leading warranties. Our commitment to excellence is evident in our meticulous attention to detail and our renowned customer service.
Bathroom Design & Renovation
- Comprehensive planning and design consultations
- Project management and coordination
- Skilled installation and finishing services
Showroom Experience
- Visit our modern showroom to explore our extensive range of products and get inspiration for your bathroom.
- Our experienced staff can guide you through the selection process and answer any questions you may have.
Additional Services
- Tile selection and installation
- Tap and faucet repairs and replacements
- Shower and bath installation and repair
- Vanity and cabinet installations
Beyond the Basics
We believe in going above and beyond for our customers.
- Custom Design Solutions: For larger projects, our team can create a custom design tailored to your unique needs and preferences.
- Quality Assurance: Each product undergoes rigorous quality checks before it reaches our customers.
- Dedicated Customer Support: Our customer service team is always available to address your inquiries and ensure your complete satisfaction.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by some staff members, including Jacqui Tassone and Chris from the Osborne Park store. Customers praised their helpfulness, patience, and ability to assist with product selection.
Good Product Range
The reviews also mention the wide range of bathroom products available, including basins, tiles, and fittings. However, some customers expressed disappointment with the quality of certain products, such as shower screens and bathroom cabinets.
Disputes and Issues
Unfortunately, several customers experienced issues with their purchases, including receiving incorrect or faulty items, being overcharged for grout, and being refused refunds or exchanges. Some customers reported poor communication and a lack of help from the company when trying to resolve these issues.
Fees and Returns Policy
Some customers were unhappy with the company's returns policy, including a 20% restocking fee and difficulties in returning items. Others mentioned issues with incorrect invoicing and being promised refunds or exchanges that were not fulfilled.
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