Transform Your Space with Comfort and Style
Why Choose Us
HazElec Industries stands as the go-to electrical specialists for mission-critical operations across Northern Australia. With a team of over 70 professionals, including 40 trade experts, HazElec has the manpower, skills, and experience to deliver the highest quality work for various industries, time and again. Clients keep coming back for four main reasons: our ability to work anywhere, our solid work guarantee, our versatile team, and our unbeatable safety record.
Our People
Our team is composed of over 40 multi-skilled remote site professional tradespeople with the necessary competencies, inductions, and support systems to complete work efficiently in any location. Our workforce includes electricians (with hazardous area training), engineers, refrigeration and air conditioning specialists, fitting & boilermaking professionals, and motor & generator repair technicians. Our management team has more than 130 years of combined experience in the electrical industry, ensuring expert guidance and leadership.
WHSSE Services
HazElec Industries prioritises Workplace Health, Safety, Security, and Environment (WHSSE) in every project. We provide consultation, engineering, installation, construction, maintenance, and specialty services, tailored to meet the unique demands of each client. Our services include:
- Consultation: Design or auditing of electrical plans to ensure safety, improve efficiency, and meet all Australian Standards.
- Engineering: Compliance reviews, inspections, and complex PLC programming for plant automation and maximum output.
- Installation & Construction: Safe, reliable, and expert on-site installation in all industrial settings, including hazardous, confined, or remote spaces.
- Maintenance: Preventative and reactive maintenance of all electrical assets to minimise downtime and maximise efficiency.
Specialty Services
HazElec Industries offers various specialty services, such as motor sales, air conditioning, refrigeration, critical power supply, and hazardous area electrical projects. Our commitment to quality and safety has earned us a reputation for unbeatable services in even the most challenging environments.
Industry Specialisation
HazElec Industries has proven expertise in the following industries:
- Fuel and Gas Resources
- Marine Plants
- Manufacturing
Our experience in these sectors enables us to address complexities inherent in these industries, providing tailored solutions for unique client needs.
Projects
HazElec Industries has a long list of successful projects with critical operations across Northern Australia. Our dedication to quality workmanship, on-time delivery, and safety has made us a trusted partner for businesses seeking reliable electrical services.
Trust HazElec Industries for hazardous area electrical projects, knowing that you are working with a team that prioritises quality, safety, and customer satisfaction. Contact us today to discuss your project requirements.
Customer Service Issues
The reviews highlight some serious customer service issues experienced by users of Hazelec. With a majority of negative reviews, it's clear that the company needs to improve its communication with customers. The main issues reported include:
- Misleading Advertising: The company advertises its services to travel to different locations, but customers have reported being told that they don't travel to certain areas, including the Torres Straits. This is a major concern, as customers expect the company to provide reliable services based on the advertised information.
- Poor Communication: Customers have reported rude and unprofessional treatment by Hazelec staff, including being cut off during phone calls and having their concerns ignored. This lack of respect for customers is unacceptable and has led to a poor experience for many users.
- Inconsistent Services: Some customers have reported receiving services that were not agreed upon, such as having two electricians turn up instead of one. This lack of transparency and consistency has led to frustration and disputes over billing.
- Overcharging: Customers have reported receiving non-itemised bills with excessive charges for services that were not provided. This lack of transparency and honesty has led to a loss of trust in the company.
Positive Experience
On the other hand, some customers have reported positive experiences with Hazelec. For example, David Salmonson and Joseph Lmh both praised the company's customer service, stating that they were quick and efficient in their work, and provided great service.
