See Better, Look Better, Feel Better
At Blue Frog Optics, we're passionate about providing top-notch eye care services to our valued customers. Our team of experienced optometrists, led by brothers Lharn and Vern Howard, is dedicated to delivering exceptional service, unmatched quality, and unbeatable value.
Our Story
With over 40 years of combined industry experience, our founders understood the importance of independent eye care. They wanted to create a practice that would provide high-quality, affordable services to the local community, free from the constraints of larger corporate brands. In 2007, they stepped out on their own and opened the doors to their first practice in Mildura. Since then, Blue Frog Optics has grown, expanding to locations in Broken Hill, Wagga Wagga, Leeton, and Temora.
Our Services
We're more than just an optical practice - we're a one-stop-shop for all your eye care needs. Our services include comprehensive eye tests, contact lens fittings, and a vast selection of stylish frames from renowned designers. We're proud to offer unbeatable value, with prices that compete directly with larger brands. Our team of experts uses state-of-the-art technology, including 3D OCT imaging and the innovative Eye Ruler 2, to ensure accurate diagnoses and tailored solutions.
Our Commitment
Our commitment to you is simple: we want you to see better, look better, and feel better. We take the time to investigate any concerns you may have with your vision, prescribe the right eye care solution tailored to your needs, and provide impeccable customer service. Our goal is to build long-term relationships with our customers, and we're proud to have earned a reputation for honesty, transparency, and exceptional care.
Our Values
At Blue Frog Optics, we believe in:
- Providing exceptional eye care services at affordable prices
- Using the latest technology to ensure accurate diagnoses and tailored solutions
- Offering honest, transparent advice and guidance
- Building long-term relationships with our customers
- Supporting the local community through our independent practice
Experience the Blue Frog Optics Difference
We invite you to experience the Blue Frog Optics difference for yourself. Book your appointment today and discover why we're the trusted, local eye care professionals of choice.
Overall Experience
The reviews highlight the importance of customer service in the optical industry. Most customers have had positive experiences with Blue Frog Optics, praising the staff's helpfulness, organization, and smooth process.
Staff Performance
The staff at Blue Frog Optics have been consistently praised for their excellent customer service. Kate, in particular, has been mentioned multiple times for her helpfulness and great personality. Vern has also been commended for his excellent explanations and customer service. The staff's willingness to help and their positive attitude have been highlighted as a major strength of the store.
Issues with Products
However, some customers have had negative experiences with the products. Matthew Greig had trouble with his bifocal glasses and sunglasses, which he had to return multiple times for repairs. He eventually became frustrated with the lack of resolution to his issues.
Comparison to Competitors
Some customers have compared Blue Frog Optics to competitors, such as Specsavers. Shaman Box, in particular, has praised Blue Frog Optics for their affordable prices and excellent customer service, stating that they are "100% better" than Specsavers.
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