Delivering delicious Chinese food to your doorstep!
At Wai's Chinese Takeaway, we take pride in crafting authentic and delicious Chinese cuisine that captures the vibrant flavors of traditional recipes with a modern twist. Our passion for food is evident in every dish, prepared with meticulous attention and fresh ingredients.
A Culinary Journey
Founded on the belief that sharing delicious food is an integral part of a joyful dining experience, we are dedicated to offering an enchanting culinary journey for our patrons. From the mouthwatering aroma of sizzling dishes to the vibrant array of flavors, our menu caters to every palate.
Generous Portions & Variety
Our extensive menu features a wide selection of delectable options, catering to diverse preferences and dietary choices. From classic Cantonese dishes like Sweet and Sour Chicken to innovative innovations like Black Bean King Prawns, we have something for everyone.
Fresh & Flavorful Ingredients
At Wai's, we prioritize quality and freshness. Our dishes are crafted using only the highest-quality ingredients, sourced from reputable suppliers. We ensure that each dish is bursting with flavor and utilizes traditional cooking methods to bring out the natural goodness of each ingredient.
Warm & Welcoming Atmosphere
Located in the heart of the Lakes Shopping Centre food court, our welcoming atmosphere offers a comfortable and enjoyable dining experience. Our friendly staff is always happy to assist guests and ensure a memorable dining experience.
Experience Wai's for
- A taste of authentic and delicious Chinese cuisine
- Generous portions and variety
- Emphasis on fresh and flavorful ingredients
- Warm and welcoming atmosphere
- Convenient location in the Lakes Shopping Centre
Summary of Customer Reviews
Overall Experience
The overall experience at the restaurant was mixed, with some customers expressing satisfaction and others disappointment. The most common issues included poor service, long waiting times, and inconsistent food quality.
Service Issues
Many customers reported problems with the service, including long waiting times for food delivery, unhelpful staff, and orders being cancelled without notice. For example, one customer waited 20 minutes outside the restaurant trying to get a hold of their food, only to be told it was cancelled. Another customer had their order cancelled at the last minute, leaving a bad impression.
Food Quality and Pricing
There were mixed opinions on the food quality, with some customers finding it delicious and others finding it overpriced and lacking in flavour. One customer noted that the price of dishes had increased significantly without any corresponding increase in portion size. Another customer felt that the food was not worth the high price and was disappointed with the quality.
Positive Feedback
Despite the negative feedback, some customers had positive experiences. They praised the food for being hot and fresh upon delivery, even when delivered from a distance. Some customers appreciated the late delivery options and the value for money offered by the restaurant.
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