Building excellence, one home at a time
At Ross North, we pride ourselves on being one of the most respected and award-winning home builders in Perth. For over 40 years, we have been committed to delivering exceptional quality, style, and craftsmanship in every home we build. Our story began with a vision to build homes that not only met our clients' expectations but exceeded them. We believe that a home is more than just a roof over your head - it's a place where memories are made, where dreams are lived, and where moments are cherished.
Our Awards for Excellence
We have been fortunate enough to receive numerous awards and accolades throughout our history. From the coveted Gold Key Award to awards for stylish kitchens and bathrooms, our commitment to excellence has been recognized by our peers and the industry. However, the greatest reward for us is the trust our clients have placed in us to build their dream homes.
The Showroom
Our showroom is a showcase of our latest and most innovative designs. Visit us and experience the highest level of quality and attention to detail in every aspect of our homes. Located conveniently in the heart of Perth, our showroom is open seven days a week, making it easy for you to visit and explore our extensive range of home designs.
Meet the Team
At Ross North, we pride ourselves on having a team of experienced professionals who share our values of exceptional quality, style, and customer service. Our team is dedicated to delivering an unparalleled building experience, ensuring that every client is delighted with their new home. From our sales consultants to our construction team, every member of our team is committed to making your new home building journey an exceptional one.
Construction Guide
At Ross North, we understand the importance of maintaining open lines of communication throughout the building process. Our construction guide outlines the key stages of the process, from demolition to final handover. With our comprehensive guide, you'll be up-to-date every step of the way, ensuring that you're fully informed and satisfied with the progress of your new home.
Finances
At Ross North, we believe that owning a new home should be an enjoyable experience. We offer a range of financing options to suit your individual circumstances, making it easy to turn your dream into a reality. Speak to our finance team to discuss your options and find a solution that works for you.
Poor Quality and Disorganization
The majority of reviewers had a terrible experience with Ross North, citing poor quality of work, incompetent site managers, and disorganization. Several reviewers mentioned that the company prioritized profits over quality, rushing to finish the build without ensuring it met standards.
Structural Issues and Defects
Many problems were reported, including structural issues such as uneven walls, misaligned brickwork, and cracked tiles. Leaking taps and showers, damaged floorboards, and doors that didn't function properly were also common complaints. One reviewer even had to hire an external inspector to identify numerous building defects.
Communication Breakdown
Reviewers expressed frustration with the lack of communication and response from Ross North. One reviewer reported being told to send an email, only to wait weeks for a response. Another reviewer was promised that defects would be rectified, but was left waiting for months with no resolution.
Mixed Feelings from a Positive Review
One reviewer, Justin Simpson, had a positive experience with Ross North, citing excellent service and build integrity. However, this review is an outlier, with most reviewers having a negative experience.
Disappointment and Regret
Many reviewers expressed regret for choosing Ross North and warned others to avoid them. One reviewer even compared the experience to being " borderline fraudulent." The overall sentiment is that Ross North prioritizes profit over quality, leaving customers disappointed and frustrated.
