Your Family's Health, Our Passion
Nestled on the beautiful Bribie Island, Goodwin Drive Family Medical Centre stands as a beacon of healthcare excellence, serving the health needs of individuals and families in the community. Our team of experienced doctors and allied health professionals are committed to providing holistic and compassionate care, addressing the physical, emotional, and mental well-being of our patients.
Dedicated to Comprehensive Healthcare
We offer a wide range of services covering all stages of life, from childhood and adolescence through adulthood and beyond. Our comprehensive healthcare services include:
General Practice Services
- Comprehensive consultations for the entire family
- Preventative care and health education
- Management of chronic diseases
- Acute and urgent care
- Women's health, including pregnancy care
- Men's health
- Mental health and social support
Specialized Care
- Onsite pathology services through 4Cyte Pathology
- Ear wax management
- Orthopaedic care
- Mental health support
- Podiatry care
Patient-Centered Approach
At Goodwin Drive Family Medical Centre, we believe in a patient-centered approach to healthcare. We take the time to listen to your concerns, understand your unique needs, and work collaboratively with you to develop a personalized healthcare plan. Our doctors are approachable, compassionate, and committed to building strong patient relationships.
Passion and Expertise
Our team of doctors draws on extensive experience across various disciplines, allowing us to offer a diverse range of expertise. From experienced GPs to skilled nurses and allied health professionals, we are equipped to handle a wide variety of health concerns.
Quality and Convenience
We prioritize quality healthcare and offer convenient services to our patients. Our practice is a mixed billing practice, ensuring affordability for patients with valid Medicare cards. We also offer EFTPOS facilities for your convenience and can assist you with processing Medicare rebates.
Clinic Experience
The clinic has received mixed reviews, with some patients having exceptional experiences and others having negative encounters. The positive experiences highlight the excellent customer service from the receptionists and the professional, caring, and knowledgeable nature of some doctors, such as Dr. Lucy Ong-Garza, Dr. Arash, Dr. Blanco, and Dr. Amala Bagul.
Praise for Specific Doctors
Dr. Arash: Praised for being caring, kind, and listening, with one patient stating he "solved my biggest issue on the first consultation".
Dr. Blanco: Described as "the best caring professional doctor" who is genuine and cares for his patients, with a particular mention of being exceptional with kids.
Dr. Amala Bagul: Commended for being an "amazing" doctor who takes concerns seriously, listens, and is exceptional with children, including those with special needs.
Negative Encounters
On the other hand, some patients have had negative experiences, particularly with Dr. Rayner, who was described as rude, arrogant, condescending, and belittling, with no understanding of patients' situations, especially those with disabilities.
Reception Issues
Some patients have also had issues with the reception staff, citing poor attitude, rudeness, and unhelpful communication, particularly regarding telehealth appointments.
General Concerns
Other concerns include the clinic's management, with one patient stating that it has "steadily declined over the years", and the need for improvement in communication and policies.
