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Empowering Your Health, One Formula at a Time

At our compounding pharmacy, we are dedicated to providing our patients with personalized and tailored healthcare solutions. With over 20 years of experience in complex and sterile compounding, we have established ourselves as one of the most experienced compounding pharmacies in Australia.

Our Mission

Our mission is to provide high-quality, customized medications that cater to the unique needs of our patients. We strive to deliver exceptional patient care, ensuring that every individual receives the personalized attention they deserve. Our team of experts is committed to staying at the forefront of compounding technology, ensuring that our patients receive the latest and most effective treatments available.

Our Services

We offer a wide range of compounding services, including online consultations, hormone testing, and customized supplement formulas. Our team of experts works closely with patients to understand their specific needs and develops personalized treatment plans that address their unique health concerns. From adrenal fatigue to women's health, we provide comprehensive care that addresses the whole person, not just the symptoms.

Quality Control

At our compounding pharmacy, we take quality control very seriously. Our state-of-the-art laboratory is equipped with the latest technology and adheres to strict quality control standards to ensure the quality of our products. We test our products regularly to ensure that they meet USP Pharmaceutical standards, and our facility is NATA certified for sterile production.

What Sets Us Apart

What sets us apart from other compounding pharmacies is our commitment to exceptional patient care, our state-of-the-art facility, and our team of experts who are dedicated to staying at the forefront of compounding technology. We are dedicated to providing our patients with the highest level of care and ensuring that they receive the personalized attention they deserve.

Reviews
Positive: Exceptional customer service, high-quality products, and a commitment to affordability and integrity.
Negative: Poor communication, rude staff, delayed shipments, and concerns about product safety and quality.

Excellence in Customer Service

Several reviewers praised the exceptional customer service provided by Complementary Compounding Services. They reported receiving prompt and helpful assistance, with some even going above and beyond to ensure timely delivery of their medication.

Quality of Products and Services

Multiple reviewers commended the high-quality products and services offered by Complementary Compounding Services. They reported being satisfied with the compounding services, citing the pharmacy's ability to provide vital and life-saving medications.

Integrity and Affordability

One reviewer praised the pharmacy's commitment to keeping prices down, making their products accessible to everyone. They also highlighted the integrity of the owner, Dr. Serafin, who prioritizes making a difference in people's lives over profits.

Innovative and Trustworthy

Several reviewers commended Dr. Serafin's innovative approach to compounding pharmacy services, offering products that other pharmacies do not have. They trust him and the pharmacy implicitly, citing their 20-year history of excellent service.

Issues with Communication and Customer Service

On the other hand, some reviewers reported negative experiences with customer service, citing poor communication, rudeness, and a lack of professionalism. They expressed frustration with delayed shipments, cancelled orders, and unhelpful staff.

Concerns with Product Safety and Quality

A few reviewers raised concerns about the safety and quality of the products received, citing issues with temperature control during shipping and ineffective supplements.

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