We go the extra mile to achieve exceptional results for our clients
We are an Australian Insurance Broker and Financial Services company based in Armidale, New South Wales, providing local insurance solutions to the Northern Tableland regions of Australia. With over 25 years of experience in the industry, we have become one of the leading financial service providers in Armidale by providing tailor-made solutions to thousands of individuals and businesses.
Our Journey
We started as Hutchinson & Harlow Insurance Brokers in 1992 and later adopted the Austbrokers brand in 2008. As part of the Austbrokers Network, we have access to a national network that allows us to provide our clients with the benefits of being part of a larger organisation while maintaining our personal Broker/Client relationship. This unique approach enables us to negotiate better premiums and terms for our clients.
Our Expertise
At Northern Tablelands Insurance Brokers, we have a team of commercial insurance brokers who are dedicated to designing a business insurance package tailored to your business needs. We understand that every business is unique, and that's why we take the time to understand your specific requirements before designing a customised insurance solution.
Business Insurance
Our business insurance package covers a range of common covers, including property insurance, business interruption, burglary, money, glass replacement value, public and products liability, equipment breakdown, machinery breakdown, tax audit, general property, and more. We have access to over 100 different insurance providers, ensuring that we can offer you the best possible coverage for your business.
Personal Touch
At Northern Tablelands Insurance Brokers, we pride ourselves on our personal and friendly approach. We understand that every business is unique, and that's why we take the time to understand your specific needs and requirements before designing a customised insurance solution. Our team of experienced insurance brokers is committed to providing you with the best possible service and support.
Our Values
At Northern Tablelands Insurance Brokers, we value our clients and strive to provide them with exceptional service and support. We are committed to helping you protect your business and mitigate risk.
Contact Us
If you would like to learn more about how we can help you with your insurance needs, please don't hesitate to contact us. You can reach us by phone on 02 6772 1822 or via email.
Disappointing Experience
The reviews highlight a concerning issue with the company's customer service. It appears that they failed to respond to a query lodged through their official website's "contact us" facility. This lack of response was a significant letdown for the customer, leaving them feeling like their concern was being ignored.
No Communication
The customer explicitly mentioned that they did not receive any response to their query, which is unacceptable considering the company's presence online. The absence of communication or acknowledgement suggests a lack of attention to customer concerns.
No Resolution
As a result, the issue went unresolved, leaving the customer frustrated and disappointed with the company's service. It is essential for businesses to have a functioning customer service system in place, responding promptly to customer queries to ensure satisfaction and loyalty.
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