Drive Away Happy with Keema
At Keema, we're passionate about providing an exceptional car buying experience for our customers in Brisbane and South East Queensland. Our mission is to make car ownership easy, affordable, and enjoyable for everyone.
Our Story
As a family-owned business, we pride ourselves on our strong values and commitment to excellence. We believe that buying a car should be a positive and stress-free experience, which is why we strive to provide transparent pricing, flexible financing options, and a wide range of new and demo vehicles to choose from.
Our Services
At Keema, we offer a comprehensive range of services to cater to all your car needs. Whether you're looking to buy, sell, or service your vehicle, we've got you covered. Our services include:
- New and demo car sales
- Used car sales
- Trade-in valuation
- Finance and insurance options
- Service and parts department
- Car care and maintenance services
- Fleet solutions for businesses
Why Choose Keema?
At Keema, we understand that buying a car is a significant investment, which is why we're committed to providing an exceptional customer experience. Our team of experts will work with you to find the perfect vehicle that meets your needs and budget. We offer competitive pricing, flexible financing options, and a range of services to ensure that your car ownership experience is hassle-free.
Meet the Family
At Keema, we're proud to be a family-owned business with a strong commitment to our community. Our team is dedicated to providing exceptional customer service and ensuring that every customer leaves our dealership feeling satisfied and happy.
Exceptional Customer Service
Several reviewers have praised the exceptional customer service they received from employees at Keema/Hyundai Mt Gravatt. Renae is highlighted as a standout employee who went above and beyond to assist a customer in finding the perfect new car for their Nan. Bonnie, the service manager, is also commended for her professionalism, kindness, and dedication to customer satisfaction. She is praised for handling a frustrating situation with a customer's service request and ensuring that the customer's concerns were addressed.
Mixed Experience
One reviewer had a mixed experience when taking their vehicle in for a service. Although the service manager handled the situation well, the service receptionist was dismissive and unhelpful. The reviewer felt frustrated that their car was kept for several hours without completing the main service they requested.
Inconsistent Repair
Another reviewer reported issues with their Hyundai Venue, which has had random disconnections of Apple CarPlay. Despite taking the car to the dealership twice, the issue was not resolved, and the reviewer felt disappointed with the dealership's lack of response.
Outstanding Service
Some reviewers have had outstanding experiences with the dealership. A reviewer had their battery replaced promptly and efficiently, and another reviewer praised the service manager and her team for their attentiveness and commitment to customer satisfaction.
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