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Welcome to Albert Heights Serviced Apartments Melbourne!
We offer spacious and comfortable serviced apartments in the heart of Melbourne, providing a home away from home experience for both business and leisure travellers. Located just ten minutes walk from the Melbourne CBD, our apartments offer tranquility in the midst of the city and are perfect for families, couples, or individual travellers.
What makes us special?
- Spacious and comfortable apartments: Our apartments feature fully-equipped kitchens, separate living and sleeping areas, and comfortable bedrooms to ensure a relaxing and productive stay.
- Prime location: Within walking distance to Melbourne's major attractions, shops, restaurants, and transport links.
- Exceptional customer service: Our dedicated team is always available to assist you with any needs and ensure a memorable stay.
- Modern amenities: Enjoy high-speed Wi-Fi, laundry facilities, and access to a fully equipped gym.
1. Superior Serviced Apartments
Perfect for couples or business travellers, our Superior Serviced Apartments offer a comfortable and functional living space. Each apartment features a queen-size bed, single divan, single trundle bed, and a comfortable living area.
2. Premier Serviced Apartments
Ideal for families or groups of friends, our Premier Serviced Apartments boast a stylish contemporary design and can comfortably sleep up to four people. Featuring a Queen-size bed, a comfortable living area with a single divan and single trundle bed, and a beautifully appointed kitchen and bathroom.
3. Deluxe Serviced Apartments
Perfect for a business stopover, our Deluxe Serviced Apartments offer a spacious and productive workspace, featuring a broadband internet connection, direct dial telephone, and stylish contemporary furnishings.
4. Deluxe 2 Bedroom Serviced Apartments
Ideal for families and larger groups, these apartments can comfortably sleep up to six people. Featuring two bedrooms, a spacious living area, and a modern kitchen, these apartments provide the perfect home base for exploring Melbourne.
Discover the perfect serviced apartment for your stay in Melbourne!
We look forward to welcoming you to Albert Heights Serviced Apartments Melbourne!
Closure and Communication Issues
The hotel's closure without notification to guests was a major issue, with one reviewer arriving to find a locked door and a sign stating the hotel was closed due to a plumbing issue. Another reviewer suggested that the hotel should update their voicemail, website, and contact guests who have made online bookings to inform them of the closure.
Hot Water Issues
Two reviewers experienced issues with hot water, with one being offered a 20% discount but feeling it was insufficient, and another reviewer mentioning that there was no hot water on the last day of their stay.
Cleanliness and Maintenance Issues
Several reviewers mentioned cleanliness and maintenance issues, including small and dirty rooms, a smoke detector that went off every time they toasted bread, old TVs with limited channels, slow WiFi, and internal rooms with no locks. One reviewer found blood on the mattress and a broken table lamp, and another reviewer mentioned visible water damage and mushrooms growing on the bathroom door frame.
Positive Aspects
Some reviewers praised the hotel's convenient location, lovely and helpful staff, clean and tidy rooms, and free parking. One reviewer appreciated the hotel's proximity to the hospital and the handy IGA store across the road.
