Stopping crime before it happens
At Paul-Tec Security Group, we are committed to providing world-leading security solutions that protect businesses, industries, and critical infrastructure from various threats. With over 40 years of experience in the security industry, we have established ourselves as a trusted and reliable partner for our clients. Our team of experts is dedicated to designing and implementing customized integrated security solutions that cater to the unique needs of each client.
Monitoring Centre
Our monitoring centre is owned and operated by us, and it is certified to meet the stringent requirements of AS2201.2. A1. This means that our centre is equipped to provide integrated alarm and remote video guarding services to our clients. Our monitoring centre is staffed by experienced security professionals who are trained to respond to emergencies in a timely and effective manner.
RealGuard Technology
Our award-winning RealGuard technology is a game-changer in the security industry. This innovative solution uses advanced motion analytics to detect and deter intruders before they can cause harm. RealGuard detects intruder movement near protected areas of your site, triggering live video back to our monitoring centre. Our security officers then immediately view the triggered incidents in real-time, challenging identified intruders over PA speakers and advising them that their presence is illegal and the police have been called. In most cases, the intruders will vacate the premises immediately, effectively stopping crime before it happens.
Benefits of RealGuard
Our RealGuard technology offers numerous benefits to our clients. For example, it can reduce the need for on-site security guards, which can be expensive and unpredictable. It also provides a higher level of deterrence than traditional security measures, such as CCTV cameras and alarms. Additionally, RealGuard allows our clients to have greater visibility and control over their premises, even when they are not physically present. This means that they can respond quickly and effectively to any security incidents that may arise.
Why Choose Paul-Tec
So why choose Paul-Tec Security Group? The answer is simple. We have a proven track record of delivering effective and innovative security solutions to our clients. We have the expertise and experience to design and implement customized security systems that meet the unique needs of each client. We also have a strong commitment to customer service, and we are dedicated to building long-term relationships with our clients.
Our Expertise
Our team of experts has a deep understanding of the security industry and its various stakeholders. We are knowledgeable about the latest security technologies and trends, and we are dedicated to staying up-to-date with the latest developments in the industry. This means that our clients can rely on us to provide them with the most effective and innovative security solutions available.
Conclusion
In conclusion, Paul-Tec Security Group is a leading provider of security solutions that are designed to meet the unique needs of each client. Our award-winning RealGuard technology is a game-changer in the industry, and it offers numerous benefits to our clients. We are committed to providing our clients with the highest level of service and support, and we are dedicated to building long-term relationships with them. If you are looking for a security partner that you can trust, look no further than Paul-Tec Security Group.
Overall Experience with Paul-Tec Security Group
Positive Experiences
The team at Paul-Tec Security Group has been praised for their accommodating and professional service. Kieren, in particular, has been mentioned multiple times for his excellent customer service, prompt attention, and courteous manner.
Staff and Service Quality
The staff at Paul-Tec have been commended for being helpful, responding to emails, and providing great service. The technicians have also been praised for their efficiency and professionalism.
Resolving Issues
Paul-Tec has been successful in resolving issues promptly, including alarm system problems and door access issues. The team has also been praised for their ability to organize technicians to check out issues and resolve them efficiently.
Negative Experiences
On the other hand, some customers have experienced poor service, including ignored customer calls and technicians failing to resolve issues after multiple attempts. Some customers have also been dissatisfied with the cost of replacement parts and the addition of extra charges to invoices without their consent.
Unprofessionalism
Some customers have reported experiencing unprofessionalism, including being met with an unprofessional-looking representative during an interview and being spoken to in an unprofessional manner.
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