Delivering quality service since 2006
At Niche Logistics, we pride ourselves on our commitment to delivering exceptional service and reliability to our customers. Since our inception in 2006, we have grown from a small two-person operation to a national company, connecting all capital and regional cities across Australia.
Our History
When we started out, we had one objective in mind: to deliver great service as a valued supply chain partner. This single focus has been the driving force behind our significant growth. We have rapidly expanded and grown, and today we service more than 350 customers throughout Australia, delivering more than 10,000 consignments per month.
Our Values
We believe that delivering value to the customer begins with sound corporate values. Our performance begins with a commitment to our customers, business partners, and stakeholders in every aspect of our business. Our values include safety, integrity, reliability, value, and visibility.
Our Services
Niche Logistics specializes in interstate and local transport solutions, connecting all capital and regional cities. We deliver a personalized approach across road, rail, and sea transport modes. Our flexible approach means we can meet all customer requirements, no matter the size or service level required. Our Linehaul Division can handle all full-load requirements anywhere in Australia. We also offer Bulk/LTL services via road, rail, and sea.
Our People
Our team is dedicated to providing superior customer service, and we understand the importance of finding solutions that meet our customers' unique needs. We adopt quality freight handling processes, ensuring high levels of care for our customers' freight.
Our Technology
We believe in developing long-term relationships with our customers through designing and delivering solutions specific to their unique requirements. Our technology enables us to provide visibility and transparency through our customer portal, giving our customers peace of mind and assurance.
Our Clients
We have more than 350 current customers and handle more than 10,000 consignments each month. Our clients trust us to deliver their goods safely and on time.
Company Overview
Niche Transport has received mixed reviews from customers, with some expressing satisfaction with their services, while others have had negative experiences.
Positive Feedback
The company has been commended for its professionalism and reliability. One customer, Asip Demiri, praised the company's effectiveness, stating that they "do Extremely well" and that the staff are "Very nice" and "Very Professionally Organised". Another customer, Farooq Khan, rated the company 3 stars, stating that they have "nice jobs and nice safety".
Negative Feedback
However, several customers have had disappointing experiences with Niche Transport. Paul L. gave the company 1 star, stating that their driver stole items from a pallet and was unwilling to compensate. He also criticized the company's attempt to charge him for the consignment. Another customer, Solar Pumps Australian Bore Pumps, gave the company 1 star, but did not provide specific details about their experience. Ella also gave the company 1 star, stating that her delivery took 5 business days, which is unusually long for a domestic delivery. She expressed reluctance to use the company for future deliveries.
Conclusion
While some customers have been satisfied with Niche Transport's services, others have had negative experiences. It appears that the company's reliability and professionalism are inconsistent.
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