Don't get Frantic. Call Atlantic.
At Atlantic Plumbing, we are a leading commercial plumbing services provider with a reputation for delivering high-quality, professional services to our clients across New South Wales and the Australian Capital Territory. Our company was established in 1995 with a vision to provide expert maintenance and asset management services to the commercial and industrial sectors.
Our History
Atlantic Plumbing has a rich history of growing and adapting to the ever-changing needs of our clients. Our management team has over 100 years of combined experience in maintaining and refurbishing commercial and industrial buildings within the Central Business District and metropolitan areas of Sydney. Our team of highly skilled and experienced tradespeople are dedicated to providing exceptional service, backed by our experienced management team.
Our Team
Our team comprises of over 80 staff members, including 46 plumbers, 15 apprentices, 1 carpenter, and 18 office staff. We have a comprehensive network of sub-contractors that serve regional areas, providing us with the ability to respond to any task with the professionalism and service today's market demands.
Our Technology
At Atlantic Plumbing, we are committed to embracing new technologies and staying ahead of the curve. Our service management platform, AroFlo, provides our staff with an effective tool to distribute urgent works immediately and plan scheduled projects in advance. Our field technicians can schedule work, book labour and parts, and generate supplier purchase orders from the field via their smartphones. Our platform also features a customer portal allowing our clients access to our job management system to view updates and progress reports in real-time.
Security & Compliance
Security and compliance are major factors in our ability to provide services to some of Australia's most secure facilities, including All State and Federal law enforcement agencies, Australian and International banking corporations, and numerous government agencies at all levels. Our commitment to security and compliance is unparalleled, and we take pride in our ability to work with some of the most discerning clients in the country.
Covid-19 Response
We have taken the necessary precautions to ensure the safety of our staff and customers during the Covid-19 pandemic. We have implemented Covid-Safe measures, ensuring that our team is Covid-tested and vaccinated. Our team is equipped to work safely, and we continue to provide exceptional services to our clients while prioritizing the health and safety of our staff and customers.
Accreditations
At Atlantic Plumbing, we take pride in our accreditations and certifications, which include ISO certifications, trade waste management, and working at heights certification.
Driver Performance
Multiple reviewers have expressed frustration and concern with the driving performance of YJX 53H's drivers. Aggressive driving, including speeding and impatiently overtaking stopped vehicles, has been reported in various locations, such as Ashfield. Additionally, drivers have been observed trying to push other cars off the expressway and failing to stop at stop signs.
Company Criticisms
Reviewers have also expressed dissatisfaction with the company's overall quality and professionalism. Unpleasant experiences, including being yelled at and flipped off, have been shared, indicating a lack of respect and professionalism from the drivers.
Exceptional Service
On the other hand, Cassandra Pearce had a positive experience with the company's plumbing services in the Illawarra region, describing the plumber as "friendly and quick to attend jobs."
