Craft the smile of your dreams with our expert dental professionals
Where Bright Smiles Begin
For over 35 years, Cairns Family & Cosmetic Dental Group has been providing exceptional dental care to families and individuals in the Cairns region. Led by principal dentist Dr Allan Riches, our dedicated team of professionals utilise cutting-edge technology and compassionate care to deliver high quality dental experiences.
Our Philosophy
Our philosophy rests on two key pillars: exceptional patient care and empowering our patients to take charge of their oral health. We believe in fostering a welcoming and comfortable environment where open communication and collaboration are paramount. Our team encourages open discussions about your oral health concerns and works with you to develop a tailored treatment plan.
Our Services
We offer a comprehensive range of dental services under one roof, including:
General Dentistry
- Preventative care and hygiene education
- Routine checkups and examinations
- Treatment of tooth decay and sensitivity
- Oral cancer screening
Preventative Dentistry
- Professional teeth cleanings and polishing
- Fluoride treatment and mouthguards
Cosmetic Dentistry
- Cosmetic consultations and smile assessments
- Teeth whitening and bonding
- Porcelain veneers and crowns
- Invisalign clear aligners
Restorative Dentistry
- Implant dentistry and bridge placement
- Denture fabrication and repair
- Root canal therapy
Advanced Technology
- Digital X-rays and imaging
- Laser dentistry for precise and comfortable procedures
- CAD/CAM technology for custom-made restorations
Sleep & Oral Health
- Sleep dentistry solutions for snoring and sleep apnea
- Oral appliance fabrication for teeth grinding
Custom Care for Every Patient
We understand that every patient is different, which is why we tailor our approach to your individual needs and preferences. We offer:
- Flexible appointment scheduling
- Bulk billing options for eligible patients
- Child dental benefits scheme information
- Pain-free and gentle treatment techniques
Empowering Your Oral Health Journey
At Cairns Family & Cosmetic Dental Group, we believe in empowering our patients to take charge of their oral health. We provide resources and educational materials to help you make informed decisions about your dental care.
Poor Dental Experiences
Many patients have shared their disappointing experiences with Cairns Family & Cosmetic Dentistry. Several reviewers have reported that they have had to wait excessively long periods of time for their appointments, which leaves them feeling frustrated and annoyed. One patient even waited 20-30 minutes after being initially told to wait 10 minutes.
Rude and Unprofessional Staff
Several reviewers have commented on the poor attitude and demeanour of the dentists and staff. One reviewer was spoken to rudely and condescendingly, while another was told that there was nothing the receptionists could do when they had a dental emergency, despite being in serious pain.
Poor Dental Work
There have been several reports of substandard dental work, including fillings that were poorly done and left patients in pain. One reviewer even had to have a tooth filled and cleaned multiple times because it was not done properly the first time. Additionally, some reviewers have reported that they were not informed of potential issues with their teeth despite prompting from their dentists.
Lack of Communication
Patients have also reported a lack of communication from the dental practice, including not being informed of delays or changes to their appointments. This has led to frustration and a feeling of being disrespected.
One Positive Review
However, one reviewer did have a positive experience with the practice. They reported that their wisdom teeth were extracted under local anesthesia and that they felt comfortable and in good hands throughout the procedure. The dentist explained the process clearly and made sure to wait for the patient to be ready before proceeding.
