Achieving Premium Results, Where Service is Paramount
A Boutique Agency Focussed on Personalized Service
Shenks Real Estate is a vibrant agency based in Northbridge, proudly serving the local community for over 18 years. We pride ourselves on providing a personalised and professional experience to every client, whether you are a vendor, purchaser, landlord, or tenant.
Our team is led by Mary Yapoudjian, a seasoned real estate professional with over 20 years of experience in the industry. Mary's dedication and expertise have established Shenks Real Estate as a trusted name in the local market.
What Sets Us Apart
At Shenks Real Estate, we believe in:
- Personalised service: You won't be dealing with a faceless corporation. Our clients work directly with Mary, ensuring your needs and goals are understood and met.
- Professionalism: We uphold the highest ethical standards and maintain open communication throughout the process.
- Results-oriented: We are driven to achieve premium outcomes for every transaction, whether it be selling, buying, or managing your property.
1. Property Sales & Marketing
- Expert market analysis and valuation
- Innovative marketing campaigns tailored to your property
- Strong negotiation skills to secure the best possible price
- Comprehensive legal and contractual guidance
2. Property Management
- Comprehensive tenant screening and selection
- Effective rent collection and communication
- Responsive maintenance and repair management
- Detailed financial reporting and transparency
3. Commercial Leasing
- Negotiation of competitive lease terms
- Tenant management and communication
- Building and property maintenance oversight
- Maximization of rental income
4. Consulting Services
- Honest and insightful property advice
- Market analysis and valuations
- Strategic planning for property transactions
Client Testimonials
"Mary has been an exceptional agent, consistently going above and beyond for us." - Azar K, Landlord
"Mary is a breath of fresh air in the real estate industry. Thank you for your incredible service!" - Mohammed M, Tenant
Professionalism and Service
Mary from Shenks Real Estate has received mixed reviews from clients. While some clients have praised her professionalism and service, others have reported negative experiences.
Breach of Rights
One client, Hannah Newnham, reported that Mary breached her rights as a tenant in numerous ways. This included Mary illegally entering the property without permission, disposing of property items without authorization, and overcharging for water expenses. Hannah also reported that Mary was rude and unprofessional, and that she overreacted when confronted with the issues.
Unpleasant Experience
Angela Markatos also reported a negative experience with Mary, stating that Mary was aggressive and unprofessional. Angela reported that Mary made her feel uncomfortable and that the experience was unpleasant.
Exceptional Service
On the other hand, several clients have reported exceptional service from Mary. Clients such as Ada Chan, Adam Gillis, Mahamudul Hassan, Carlie Desjardine, and Mohammed Makki praised Mary's professionalism, attention to detail, and responsiveness to their needs. They reported that Mary went above and beyond to assist them in finding a rental property and that she was understanding and accommodating.
Abuse of Power
Hudson Du reported that Mary became aggressive and abusive during a final inspection of his rental property. Hudson reported that Mary shouted at him, waved her arms, and pointed out perceived imperfections in the property. He felt bullied and threatened, and stated that Mary's behavior was unacceptable.
Conclusion
Mary from Shenks Real Estate has received both positive and negative reviews from clients. While some clients have praised her professionalism and service, others have reported negative experiences, including breach of rights, unpleasant interactions, and abuse of power.
