A Family Tradition of Quality & Expertise
Southside Metal Roofing is a family-run business proudly serving Melbourne, the Mornington Peninsula, and the South Gipsland region. With over two decades of expertise in metal roofing and rainwater goods, we provide top-notch roofing solutions for both residential and commercial properties. Our commitment to quality, exceptional craftsmanship, and customer satisfaction has earned us a reputation as one of the most trusted roofing contractors in the area.
Dedicated Expertise & Services
Our skilled team of qualified roof plumbers offers a comprehensive range of services to cater to all your roofing needs, including:
New Roof Installation
- Precise installation of Colorbond and Zincalume roofing and wall cladding.
- Installation of premium quality rainwater goods.
Re-Roofing & Restoration
- Expert repair and restoration of all types of roofs, from concrete tiles to metal sheeting.
- Specialized solutions for leaks, damaged shingles, and aesthetic concerns.
Roof Maintenance & Inspections
- Comprehensive inspections to identify potential problems and recommend necessary repairs.
- Regular maintenance plans to prevent future issues and extend the lifespan of your roof.
Quality Materials & Craftsmanship
We exclusively use premium-grade materials from reputable manufacturers like BHP Bluescope, ensuring durability, longevity, and aesthetic appeal. Our meticulous craftsmanship and attention to detail ensure that every project is completed to the highest standards. Our work is backed by substantial manufacturer warranties and a 6-year compliance certificate, providing you with peace of mind.
Exceptional Customer Care
At Southside Metal Roofing, we value clear communication, transparency, and exceptional customer service. We prioritize on-time arrival, clear project updates, and open communication throughout the process. Our dedication to client satisfaction is reflected in our 100% satisfaction guarantee.
Get a Free Quote Today
Whether you need a new roof installation, a roof repair, or simply peace of mind with a comprehensive inspection, we encourage you to contact us for a no-obligation quote. Our friendly team will be happy to discuss your specific needs and provide a tailored solution.
Overall Experience with Southside Roofing
The reviews are mixed, with some customers having a positive experience with the company, while others have had negative encounters.
Positive Experiences
Professionalism and Quality Work
Several reviewers praised the company's professionalism, quality of work, and attention to detail. They mentioned that the staff was responsive, courteous, and took pride in their work. The company's ability to complete jobs earlier than expected and leaving the premises clean and tidy was also appreciated.
Customer Service
The customer service provided by Southside Roofing was also commended, with reviewers mentioning that the staff was helpful, responsive, and went above and beyond to address their concerns.
Negative Experiences
Unreliability and Lack of Transparency
Some reviewers expressed frustration with the company's unreliability, citing instances of missed appointments, failed promises, and a lack of transparency in their dealings. One reviewer reported being told a unrealistic timeline for the start of the job, while another was not informed about the lack of senior citizen's discount.
Subpar Workmanship and Warranty Issues
There were also complaints about the quality of work, with one reviewer reporting that the roof installed by the company was damaged in a subsequent storm, and the company refusing to take responsibility. Another reviewer reported finding roofing nails in their attic, which posed a safety hazard.
Payment and Warranty Issues
Some reviewers reported issues with payment, including the company's refusal to pay their roofers on time. There were also complaints about the warranty provided by the company, with one reviewer reporting that the company refused to fix damage to the roof after a storm.
