Expert Solutions for Your Commercial Refrigeration Needs
Who we are
O'Connor Commercial Refrigeration (OCR) has been a trusted name in commercial refrigeration and beer systems in Canberra and surrounding regions since the 1940s. With decades of experience across diverse sectors like government, healthcare, hospitality, commercial, and industrial, we know how to keep your business running smoothly and efficiently.
What we do
Our team of qualified technicians and apprentices offer a comprehensive range of services to meet all your commercial refrigeration and beer system needs. We handle everything from:
**Refrigerated Cabinets, Ice Machines, and Beer Systems
- Installation, servicing, and repair
- Maintenance and preventative care
- Spare parts and technical support
Coolroom & Freezer Rooms
- Installation, maintenance, and upgrades
- Temperature control and monitoring
- Energy efficiency assessments and improvements
Beer Systems
- Design, installation, and maintenance
- Expertise in all brands and models
- Comprehensive beer pipeline assessments and leak detection
Beyond the services, we provide
- A prompt and personalized approach: We understand that every business is different, so we tailor our services to your unique needs and requirements.
- A commitment to customer satisfaction: We go above and beyond to ensure your complete satisfaction with our services.
- Availability and responsiveness: With a fully stocked warehouse and service vehicles, we can respond quickly to your needs and minimize downtime.
- Preventive maintenance programs: We offer tailored programs to prevent problems before they arise, saving you money and maximizing efficiency.
Our values
At OCR, we are driven by:
- Expertise: Our team has decades of experience and is certified to handle all your refrigeration needs.
- Integrity: We are honest, transparent, and accountable in everything we do.
- Customer focus: We are dedicated to understanding your needs and providing personalized solutions.
- Innovation: We stay updated with the latest advancements in refrigeration technology to bring you the most efficient and reliable solutions.
Partner with OCR and keep your business running optimally!
Overview of OCR Reviews
Positive Experiences
The majority of reviewers had an extremely positive experience with OCR, praising their exceptional service, reliability, and expertise. Many reviewers appreciated their prompt response, ability to solve complex challenges, and friendly staff.
Key Strengths
- Reliable and Prompt Service: Reviewers highlighted OCR's ability to respond quickly to their needs, often exceeding expectations.
- Expertise and Knowledge: OCR's team was praised for their extensive knowledge and ability to provide exceptional solutions to complex challenges.
- Friendly and Professional Staff: Reviewers appreciated the friendly and professional demeanor of OCR's staff.
Negative Experiences
A few reviewers had negative experiences with OCR, citing concerns with their payment practices and lack of interest in fixing issues with products they sold.
Areas for Improvement
- Payment Practices: One reviewer expressed discomfort with providing credit card details over the phone without a clear understanding of the work required.
- Customer Support: Another reviewer felt that OCR showed no interest in fixing a fridge they had sold.
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