Your Property is Our Priority
Compass Asset Management is a boutique property services firm operating throughout Queensland, dedicated to providing tailored solutions for landlords, tenants, and homeowners. Established in 2008, we pride ourselves on offering an intimate and personalised approach to property management and asset ownership.
Our Vision
Our vision is to empower property owners and investors through meticulous care, efficient management, and comprehensive solutions tailored to their unique needs. We understand that each client has different goals and aspirations, and we work collaboratively to achieve the best possible outcomes.
For Landlords
- Property Management: Comprehensive management services covering tenant acquisition, rent collection, maintenance, repairs, and communication.
- Free Rental Appraisal: Receive a no-obligation valuation of your property to determine its market value.
- Sales Service: Benefit from the expertise of experienced real estate professionals who will guide you through the selling process.
For Tenants
- Property Search: Explore our diverse portfolio of available rental properties and find your perfect home.
- Application Process: Streamline your application and secure your tenancy with ease.
- Ongoing Support: Receive prompt communication and attentive service throughout your tenancy.
Our Team
Composed of passionate and experienced professionals with over 50 years of collective expertise, we are committed to delivering exceptional service and achieving remarkable results.
Our Commitment
Your property is our priority. We are driven by a genuine desire to understand your needs and exceed your expectations. Our dedication to transparency, open communication, and meticulous attention to detail ensures that your investment is in reliable hands.
Negative Reactions
There have been instances where clients felt disrespected and disorganized. Matt, a previous client, received a threatening call from the male owner of Compass Asset Management, which led him to contact the police and a lawyer to address the issue. Fiona Merrin, another client, experienced poor office communication, delayed responses, and was even ripped off by the agency. She advises landlords to steer clear and tenants to avoid them due to the high level of stress they caused.
Positive Experiences
On the other hand, multiple clients have had overwhelmingly positive experiences with Compass Asset Management. Seth Ebenezer and Felicia Ebenezer both praised the agency's staff, particularly Louise, who they credited with ensuring a fair outcome for all parties involved in the rental process. Stephen Bartholomew appreciated Damien's exceptional customer service, which went above and beyond to address issues and maintain open communication. Laura Fenwick and Kim Brown also had positive experiences, praising their respective property managers, Melissa Haynes and Kegan, for their professionalism, client care, and prompt responses to queries.
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