Repair Now and Get Back to Life!
At McCarroll's Automotive Group, we're more than just a car dealership - we're a community of passionate enthusiasts and dedicated professionals who share a common goal: to provide exceptional customer experiences and unparalleled service to our clients. With a rich history dating back to 1961, we've earned a reputation for excellence in the automotive industry, and our commitment to quality, integrity, and innovation has fostered lasting relationships with our customers, staff, and the communities we serve.
Our Services
At McCarroll's, we're proud to offer a comprehensive range of services designed to meet the diverse needs of our valued clients. From new and used car sales to expert service and maintenance, we've got you covered. Our state-of-the-art service centers are equipped with the latest technology and staffed by factory-trained technicians who are dedicated to getting you back on the road quickly and safely. Whether you're looking to purchase a new vehicle, trade-in your current ride, or simply need routine maintenance or repairs, we're here to provide personalized assistance every step of the way.
Spare Parts and Accessories
In addition to our extensive inventory of new and used vehicles, we're also a trusted destination for spare parts and accessories. Our parts department is stocked with Genuine and aftermarket components, ensuring you have access to the highest quality products and brands. Whether you're searching for a replacement part or looking to upgrade your vehicle with the latest accessories, our knowledgeable team is always happy to help.
Service Bookings
At McCarroll's, we understand that your time is valuable, and we're committed to getting you back on the road as quickly as possible. That's why we offer convenient online service booking systems, making it easy to schedule an appointment at a time that suits you. Simply fill out our online form, and we'll take care of the rest.
Specials and Offers
We're always striving to provide our customers with exceptional value and unparalleled offers. From exciting promotions to special discounts and limited-time deals, we're committed to delivering the ultimate deal. Whether you're in the market for a new vehicle or simply want to save on your next service visit, be sure to check out our latest specials and take advantage of the incredible offers we have available.
Our Dealership Network
We're proud to operate a network of dealerships across New South Wales, each featuring a wide range of new and used vehicles, expert service, and a dedicated team of professionals. From Alfa Romeo to Volvo, our comprehensive range of brands includes more than ten iconic marques, ensuring you'll find the perfect match for your lifestyle and needs.
Contact Us
At McCarroll's Automotive Group, we're dedicated to providing exceptional customer service and ensuring that your experience is nothing short of exceptional. Whether you're looking to buy, sell, or simply get your vehicle serviced, we're here to help. Contact us today and discover the difference for yourself.
Service Centre Experience
Positive Experiences
- Regular customers praising the helpful and efficient service, with convenient rides to and from the station.
- Fantastic service from specific staff members, such as Terry and Giuseppe, who provided high-standard service and clear communication.
- The facility is well-maintained, with a nice lounge area to wait while the car is being serviced.
Negative Experiences
- Poor communication and overpromising, leading to unmet expectations and wasted time.
- Unacceptable wait times, with staff providing incorrect estimates and no apology for the inconvenience.
- Issues with the location and operating hours, making it difficult for customers with jobs to pick up their cars on time.
- Concerns about the security of after-hours pickups, with no lock box or similar available.
- Dreadful customer service, with staff blaming the customer for the issues or showing a lack of willingness to help.
- Unfair billing practices, with customers being charged for unnecessary repairs or being quoted exorbitant prices for repeat jobs.
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