Building strong, tough, and reliable products for a better tomorrow
At STR Products, we pride ourselves on being your one-stop-shop for all your trailer, ute body, and canopy needs in Bundaberg, Queensland. With over 40 years of experience in the engineering industry, our team is passionate about providing strong, tough, and reliable products and services to our customers across Queensland. Our commitment to quality and follow-up service ensures that our customers get the most out of their products.
Our Services
We offer a wide range of services, including custom-made canopies, ute trays, trailers, boat loaders, and tool boxes. Our canopies are designed and built to last, with options for removable bolt-on types or fully fitted permanent builds. Our trailers are built to suit individual requirements, with a range of models available, including box, tandem, car, plant, multipurpose, and hydraulic lift trailers. We also offer trailer repairs, maintenance, and parts supply.
Our Quality Policy
At STR Products, we are committed to providing high-quality products and services that meet our customers' requirements. We have a quality policy in place to ensure that our products are designed and manufactured to the highest standards, and that our services are delivered with excellence.
Our Experience and Passion
Our team, led by Barry and Sarah Zwynenberg, have a wealth of experience in the engineering industry. We are passionate about providing reliable products and services that meet our customers' needs. We use the latest technology, including CAD drawing methods, plasma cutting, and precision folding, to ensure that our products are of the highest quality.
Our Commitment to You
At STR Products, we are committed to providing great follow-up service to our customers to ensure that they get the most out of their products. We are happy to assist with any enquiries, and our team is always available to provide support and guidance.
Quality of Service and Workmanship
The reviews for STR vary significantly, with a mix of extremely positive and negative experiences. Some customers have been thoroughly impressed with the quality of workmanship and service they received, while others have been left disappointed and frustrated.
Poor Service and Quality
Several customers have reported poor service and quality issues. For example, one customer was ignored by staff while trying to purchase a part, and another customer was forced to fix an error made by the company himself. Additionally, some customers have reported receiving faulty products, such as a canopy with poor workmanship and rough welds.
Good Service and Quality
On the other hand, some customers have reported excellent service and quality. For instance, one customer was satisfied with the knowledge and expertise of staff, and another customer praised the company's ability to design and build a prototype billboard trailer in a short amount of time.
Inconsistent Experience
It appears that the experience at STR can be inconsistent, with some customers having a good experience and others having a bad one. It's unclear what factors contribute to this inconsistency, but it may be worth doing further research before deciding whether to do business with the company.
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