Delivering Freshness and Quality, Direct to You!
At Sydney Flowers Express, we are a leading wholesale supplier of premium quality fresh cut flowers. Our mission is to provide the highest quality flowers at competitive prices, while providing exceptional customer service. Our flowers are carefully selected from our 20-acre farms in Shanes Park and Horsley Park, NSW, Australia. We pride ourselves on our ability to handle large volumes of orders while maintaining the finest quality flowers and fast delivery.
Our History
Sydney Flowers Express has been established and operating in Horsley Park since 1997. We specialize in wholesale premium quality flowers from our farm in Shanes Park & Horsley Park, NSW, Australia, direct to you and your florists. We are capable of handling large volumes of orders with the finest quality flowers and fast delivery.
Our Commitment to Quality
We are committed to providing the highest quality flowers and foliage to our customers. Our flowers and foliage are guaranteed to be top of the range in terms of freshness and 'A' grade quality. If you are not fully satisfied with any of our flowers or foliage, we are happy to refund your money with no questions asked.
Shipping and Delivery
We offer competitive shipping rates and options for our customers. We have a range of shipping options available, including Sydney Metro delivery, which is $24.95, and other areas please email us for delivery service available. We guarantee that your delivery will be hassle-free and door-to-door.
Payment Options
We accept secure online credit card payments as well as PayPal. The credit cards we accept are Visa, Mastercard, and American Express.
Customer Satisfaction
At Sydney Flowers Express, we are committed to providing exceptional customer service. We want to ensure that our customers are completely satisfied with their purchase. If for any reason you are not completely satisfied with any of our flowers or foliage, you need to return those flowers within 3 working days and shipping cost will be paid by the customer.
Security
When you make a purchase with Sydney Flowers Express, your personal details and credit card information shall be protected with our leading PayPal merchant partner. Please refer to PayPal's website for more information.
Opening Hours and Contact Details
Our business address is 109-125 Ferrers Road, Horsley Park, NSW, 2175. Our email address is sales@sydneyflowersexpress.com.au, and our mobile number is 0431256995. Our opening hours are Monday to Friday from 9:30am to 5:00pm, Saturday from 9:30am to 12:00pm, and Sunday and Public Holidays are closed.
Testimonials
We pride ourselves on providing exceptional customer service and exceeding our customers' expectations. Some of our satisfied customers have provided us with testimonials, saying:
"Thank you so much for such a beautiful service provided by your organisation, we'll surely look forward and recommend people to your services." - David P., Wollongong
"The Gerberas flowers looked so fresh and great! Thank you so much." - Andrew L., Gosford
"My newlywed wife loves those flowers so much and thanks for delivered on time. I am very satisfied with your service. Especially to John, you were so helpful. I'll definitely recommend your service to my family and friends." - Mark
Overall Experience
The reviewers have had varying experiences with the company, ranging from excellent to extremely poor.
Positive Aspects
Quality of Flowers
Many reviewers praised the quality of the flowers, with one reviewer mentioning that they received "LOADS" of excellent quality flowers for a wedding. Another reviewer mentioned that everyone at their wedding was remarking on how wonderful the flowers were.
Service
Some reviewers were happy with the service, with one reviewer stating that they were "really happy" with the service and products.
Negative Aspects
Reliability and Trust
Several reviewers expressed concerns about the company's reliability and trustworthiness. One reviewer mentioned that the company took their money before they knew if they could fill the order, and then didn't follow through. Another reviewer had their order misplaced, causing them to cancel their event.
Customer Service
Some reviewers were unhappy with the customer service, with one reviewer stating that the customer service lacked friendliness and interest in serving. Another reviewer mentioned that the company offered no compensation for their mistake.
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