You Begin as a Client, You Become a Friend
At Addison Real Estate, we take pride in being a dynamic and client-focused real estate agency. As a medium-sized family business, we understand the importance of personal attention and dedication to our clients. Our directors are always approachable and hands-on, ensuring that every client receives the best possible service.
Our team boasts a combined total of 72 years of real estate experience in Traralgon and its surrounding areas. This wealth of knowledge and expertise enables us to provide our clients with unparalleled guidance and support throughout the buying and selling process. Our motto, "You begin as a Client, You become a Friend", reflects our commitment to building lasting relationships with our clients.
Our Services
At Addison Real Estate, we offer a wide range of services to cater to the diverse needs of our clients. Our expert team provides:
- Property Sales: We specialize in buying and selling residential and commercial properties, ensuring that our clients receive the best possible returns on their investments.
- Property Management: Our experienced property managers work closely with landlords to ensure that their properties are well-maintained and attract quality tenants.
- Inspections: Our thorough property inspections provide clients with a comprehensive understanding of the property's condition, identifying any potential issues or defects.
- Marketing: We use innovative marketing strategies to showcase our clients' properties, reaching a wider audience and attracting potential buyers.
- Negotiations: Our experienced negotiators work tirelessly to secure the best possible deal for our clients, ensuring they receive the highest returns on their investments.
Our Team
Our team is composed of highly skilled and dedicated real estate professionals who share a common goal: to provide exceptional service to our clients. With a combined total of 72 years of experience in the industry, our team members have established a reputation for excellence, integrity, and dedication.
Contact Us
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. We look forward to working with you.
Poor Customer Service and Unprofessional Conduct
The reviews highlight the poor service and unprofessional behavior exhibited by Addison Real Estate. Several customers have reported disappointing experiences with the company, citing issues with communication, repairs, and overall service.
Failure to Meet Expectations
Geoff Rayner had an appointment for a rental inspection, but the agent failed to show up, and when he called to query the absence, he was told that there were no inspections booked despite having email confirmation. Breanna Anforth had a similar experience as a landlord and seller, stating that repairs were not done in a timely manner and had to constantly chase the property manager for information. Lee Wabbit felt disrespected by the real estate agent, who allegedly pretended to have another interested buyer to get a higher offer. Jimmy Kimmel had issues with repairs being neglected, and when he threatened to breach his lease, the property manager served him with a notice to vacate.
Unjust Treatment
Jimmy Kimmel's experience took a turn for the worse when he was served with a notice to vacate due to a dispute over a leaking roof. When he took the issue to VCAT, the property manager continued to neglect the repairs and tried to argue about the cost of fixing the issue. The company's behavior towards Jimmy was described as unprofessional and unacceptable.
Exceptional Service
One reviewer, Jason Keating, had a positive experience with Addison Real Estate. He praised the kindness, professionalism, and efficiency of Debbie and her team, who helped him find a family home with minimal stress.
