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Nestled in the heart of Gorokan, Wallarah Bay Medical Centre stands as a beacon of healthcare, dedicated to providing comprehensive, accessible, and affordable medical care to the diverse needs of our community. Led by a team of experienced and compassionate doctors, we believe in fostering strong patient relationships and offering holistic healthcare solutions.
Our Services
Wallarah Bay Medical Centre offers a comprehensive range of services designed to cater to the physical and emotional well-being of our patients. These include:
Preventative Care
- Care plans and team care arrangements
- Mental health consultations
- Antenatal care
- Childhood immunizations
- 4-year health check
Management of Chronic Conditions
- Diabetes management
- Travel vaccinations
- Medication reviews
- Musculoskeletal & Chronic Pain management
Health Assessments & Screenings
- Lung function tests
- Podiatry health assessments for over 75s
- Adult immunizations
Specialized Care
- Minor surgical procedures
- Surgical & internal medicine related to gastroenterology
- Men's health
Healthcare for the Elderly
- Special care and attention for the unique needs of senior citizens
Empowering Patients
- Patient-centered approach to healthcare, encouraging open communication and shared decision-making
Our Team
Our team of dedicated doctors brings a diverse range of experience and expertise to our practice. Each doctor has a passion for preventative care and fostering strong patient relationships. We are committed to providing you with high-quality care in a friendly and supportive environment.
Our Values
At Wallarah Bay Medical Centre, we uphold the following values:
- Accessibility: Ensuring equitable access to quality healthcare
- Compassion: Treating each patient with empathy and respect
- Integrity: Maintaining the highest ethical standards of healthcare
- Empowerment: Providing patients with the information and resources they need to make informed decisions about their health
- Continuous Improvement: Staying updated with the latest advancements in healthcare technology and practices
Negative Experiences
It seems that many patients have had a poor experience at Wallarah Bay Medical Centre. Several reviewers have complained about rude and unhelpful reception staff, long wait times, and difficulties in getting appointments. Some patients have also had issues with communication and customer service.
Lack of Professionalism
Many reviewers have mentioned that the reception staff at Wallarah Bay Medical Centre are rude and unprofessional. This has been a recurring issue, with patients feeling stressed and ignored when dealing with staff.
Difficulty in Getting Appointments
Some reviewers have struggled to get appointments at the medical centre, even when needing urgent care. This has left patients feeling frustrated and in limbo.
Communication Breakdown
A few reviewers have expressed frustration with the way communication is handled at the medical centre. Patients have reported being told to leave messages or make multiple calls only to be left waiting for long periods of time.
Doctors VS Reception Staff
It's become apparent that the doctors at Wallarah Bay Medical Centre are well-regarded, but the reception staff have been criticized for their attitude and lack of professionalism. This disconnect between the medical staff and reception has led to some patients feeling disrespected and unheard.

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