Our Vision
Parks Medical Centre is committed to providing high-quality, patient-centered healthcare to the Elizabeth Park community and surrounding areas. We believe in working in collaboration to empower our patients to achieve optimal health and well-being.
Our Team
Led by Dr. Michael Ghan, a seasoned family physician with over two decades of experience, our team comprises highly skilled and compassionate healthcare professionals. Joining Dr. Ghan are Dr. Martha Karuga and Dr. Shamin Walgampola, who bring diverse backgrounds and expertise to our practice.
Our Services
We offer a comprehensive range of services to meet your healthcare needs, including:
General Consultations
- Comprehensive health assessments and ongoing care
- Management of common illnesses and injuries
- Chronic disease management (e.g. diabetes, high blood pressure)
- Immunisations and vaccinations
Preventative Care
- Routine health screenings and tests
- Health education and wellness guidance
Women's Health
- Pap smears and cervical screening
- Contraception advice and management
- Prenatal care
Men's Health
- Prostate exams and testicular cancer screening
- Sexual health advice
Children's Health
- Comprehensive childhood immunisations
- Growth monitoring and development assessments
Our Facility and Services
Our modern, comfortable clinic boasts state-of-the-art facilities and equipment. We also offer:
- On-site laboratory services
- Disabled access with designated parking spaces
- Translation services available for patients with special needs
Our Commitment
At Parks Medical Centre, we value open communication, patient engagement, and shared decision-making. We believe in providing:
- Personalized care: We take the time to understand your unique needs and concerns.
- Accessible healthcare: We offer convenient appointment scheduling and online resources.
- Patient-centered approach: We involve you in every step of the healthcare process.
Experience Quality Healthcare at Parks Medical Centre!
Please note: The information provided in this document is for general informational purposes only and does not constitute medical advice. For specific treatment recommendations, please consult with one of our healthcare providers.
The Waiting Game
The majority of reviewers expressed frustration with the long waiting times at the medical centre. Some reviewers mentioned waiting for over an hour and a half, which was especially challenging with young children. The lack of communication from the centre, such as not receiving a call or text to advise of delays, added to the frustration. Some reviewers felt that the centre should have a system in place to manage waiting times better, such as warning patients of delays when booking or calling before the appointment to advise of wait times.
Excellent Doctors, Poor Centre Management
Many reviewers praised the doctors, particularly Dr. Ghan and Dr. Karuga, for their kindness, politeness, and genuine concern for their patients' health. However, some reviewers felt that the centre's management and communication were lacking, which negatively impacted their overall experience.
Communication Breakdown
Some reviewers experienced issues with communication, such as not being advised of changes to their appointment times or not receiving confirmation of consultation fees. This led to misunderstandings and frustration, which overshadowed the positive experiences with the doctors.
Recommendations
Despite the long waiting times and communication issues, many reviewers highly recommend the doctors, particularly Dr. Ghan and Dr. Karuga. However, some reviewers advised others to consider alternative medical centres due to the poor management and communication.
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