Let us handle your payments, while you focus on your business.
At Cloud Payment Group, we're dedicated to providing top-notch Debt Collection and Payment Management solutions to businesses across Australia and New Zealand. With over 50 years of experience in the credit industry, our team of experts is committed to delivering exceptional service and results-driven solutions to help our clients succeed.
Our Services
We offer a range of services designed to help businesses manage their debt and payments efficiently. Our Debt Collection services utilize advanced technology and a team of experienced professionals to ensure that debts are collected swiftly and effectively. Our Payment Management solutions, on the other hand, provide a seamless and user-friendly experience for customers to pay their debts.
Debt Collection
Our Debt Collection services are designed to take the stress out of debt collection. We utilize debt collection software that assists in the complete debt collection process, from sending demands to managing payment arrangements and issuing legal documents. Our team of experts works closely with clients to understand their specific needs and develops tailored solutions to maximize recovery while keeping costs low.
Payment Management
Our Payment Management solutions provide a simplified and streamlined process for customers to pay their debts. Our flagship payment solution gateway, Payment Hubb, allows customers to access their accounts via their smart devices, enabling 24/7 accessibility and seamless payment processing.
Industries We Service
We understand that every industry is unique, and we offer solutions tailored to meet the specific needs of various industries. We currently service commercial businesses, local government authorities, schools, medical centers, and other businesses across Western Australia.
What We Do
At Cloud Payment Group, we're committed to providing exceptional service and results-driven solutions to help our clients succeed. Whether you're a small business or a large corporation, we're dedicated to handling your payments while you focus on your business. Our team of experts is dedicated to providing the best possible service, and we take pride in our unwavering commitment to swift, decisive action and modernized debt collection solutions.
Positive Experiences
The clients who had a good experience with the company praised their professionalism, ease of communication, and reasonable prices. They reported having a smooth and successful experience in recovering unpaid invoices.
Company's Strengths
- Professionalism: Clients appreciated the company's professionalism and ease of communication.
- Reasonable Prices: The prices charged by the company were considered reasonable by the clients.
- Successful Recovery: The company was able to successfully recover unpaid invoices for their clients.
Negative Experiences
On the other hand, some clients had a terrible experience with the company. They reported being scammed, charged exorbitant fees, and treated rudely by the management. Some clients even threatened to take legal action against the company.
Company's Weaknesses
- Scam Allegations: Some clients alleged that the company was a scam and charged them for services not provided.
- Exorbitant Fees: Clients reported being charged high fees for services that were not delivered.
- Poor Customer Service: Clients reported being treated rudely and unprofessionally by the management.
