Tweed Heads Coolangatta Taxi Service is a leading provider of taxi services in the Tweed/Coolangatta area, with a rich history dating back to the 1950s. Originally, the business consisted of individually owned and operated licenses, but in 1987, TWEED HEADS COOLANGATTA TAXI SERVICE Pty. Ltd became an incorporated company with a fleet of 13 taxis. Over the years, the fleet has undergone significant expansion, with additional vehicles added to the fleet to cater to the growing demand for taxi services. Today, our fleet consists of state-of-the-art vehicles, including 10 sedans, 2 station wagons, 2 taragos with 7-seat capacity, and 6 wheelchair-accessible maxi-taxis, as well as an additional wheelchair-accessible flash cab.
Our driver pool has also grown, with a team of approximately 80 drivers who have been with us for over 10 years. Many of our drivers have lived and worked in the Tweed for decades, ensuring that they have a deep understanding of the local community and can provide exceptional service to our customers. We take pride in our prompt and courteous service, with a remarkable 90% of our calls picked up within 15 minutes. Our fleet is maintained to the highest standards, with 95% of vehicles being less than 3 years old.
Our Commitment to Excellence
At Tweed Heads Coolangatta Taxi Service, we are committed to delivering a first-class public service that meets the needs of all our customers. Our mission is to provide good quality, good value, and effective services that are efficiently managed and designed to meet the needs of all people. We believe in putting our customers at the forefront of everything we do, listening to their feedback, and responding promptly to any concerns or complaints they may have. Our well-trained and knowledgeable staff ensure that customer calls are handled professionally and with a focus on providing exceptional service.
Our Environmental Commitment
In addition to our commitment to customer service, we are also dedicated to enhancing our environmental impact. We recognize the importance of reducing our carbon footprint and are constantly exploring ways to minimize our environmental impact. From using fuel-efficient vehicles to implementing sustainable practices in our operations, we are committed to being a responsible and environmentally conscious business.
Our Services
With a range of services to choose from, Tweed Heads Coolangatta Taxi Service makes it easy to get around the Tweed/Coolangatta area. Our services include:
- Taxi transport for individuals and groups
- Wheelchair-accessible maxi-taxis and flash cabs
- Station wagon and sedan options
- Tarago seating for up to 7 people
- Affordable fares with transparent pricing
Important Notes
When booking a taxi with Tweed Heads Coolangatta Taxi Service, please note that quoted prices are based on distance only and do not account for stoppages on route such as traffic congestion, road works, accidents, or traffic lights and customer stops. A detailed quote sheet is available upon request.
Booking Your Taxi
To book a taxi with Tweed Heads Coolangatta Taxi Service, simply call us on the appropriate number based on your location. If you're calling from the Tweed Heads area, please call 133 422. If you're calling from outside the Tweed Heads area, please call 1300 656 818. You can also download our app to book your taxi on the go.
Service Issues and Poor Communication
The majority of the reviewers had a poor experience with Tweed Heads Coolangatta Taxi, citing issues with communication, reliability, and customer service. Many reviewers mentioned that they had to wait for an extended period for their taxi to arrive, or the taxi never showed up at all. The automated phone system was also a frustration for many, as it was often difficult to speak to a human representative or get a resolution to their issue.
Booking Issues and Disorganization
Several reviewers experienced issues with booking their taxi, including being unable to speak with a human representative or receive confirmation of their booking. This led to frustration and anxiety, particularly for those who were relying on the service to get to a specific destination.
Variability in Service Quality
One reviewer experienced exceptional service with Tweed Heads Coolangatta Taxi, praising the automated booking system and the arrival of a taxi within minutes. However, this positive review was vastly outnumbered by the negative reviews, which highlighted the need for improvement in service quality and reliability.

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