Building a Better Australia, one concrete at a time.
Adbri Concrete is your local ready mix concrete supplier, proudly serving South Australia and the Northern Territory. As a subsidiary of Adbri Limited, we harness over a century of experience to deliver quality concrete products and exceptional customer service across the region.
Building the Future Together
From the foundations of your home to the infrastructure that connects communities, Adbri Concrete has been a vital part of building South Australia and the Northern Territory. We are committed to providing reliable, sustainable concrete solutions for government, local construction businesses, and builders.
Our Expertise & Services
We offer a comprehensive range of concrete products and services, including:
**Exposed Concrete
Adbri Concrete's exposed concrete emphasizes natural beauty and durability, making it perfect for creating stunning architectural features and functional surfaces.
Polished Concrete
Our polished concrete offers a luxurious, high-performance surface that elevates the aesthetic appeal and functionality of any space.
Normal Class Concrete
This versatile concrete is ideal for a diverse range of applications, from structural elements to foundation work.
Transparency and Sustainability
At Adbri Concrete, we believe in responsible environmental practices and transparency. We proudly share the environmental impact of our concrete through comprehensive EPDs (Environmental Product Declarations) available for review.
Dedicated Customer Support
Our team of experts is readily available to provide technical guidance and support, ensuring you get the perfect concrete solutions for your project. We are committed to exceeding expectations and delivering exceptional customer service throughout the process.
Working Towards a Sustainable Future
Adbri Concrete actively contributes to sustainable building practices by sourcing local materials and utilizing innovative products like Futurecrete - a low-carbon concrete solution that reduces environmental impact without compromising performance.
Need expert advice on your concrete needs?
Get in touch with our team of experienced professionals and discover the difference Adbri Concrete can make for your building project.
Poor Customer Service and Delivery Issues
The majority of reviewers have had negative experiences with Direct Mix, citing poor customer service, aggressive and rude drivers, and inconsistent delivery times.
Rude and Aggressive Drivers
Several reviewers have reported encounters with rude and aggressive drivers, including shouting matches and abuse. One reviewer was told to "use anyone else" and warned that they would regret using Direct Mix.
Delivery Issues and Inconsistent Timing
Many reviewers have experienced issues with delivery times, with some trucks arriving late or not at all. One reviewer was forced to wait for over an hour for their delivery, while another was told that the truck would arrive between 7:05-7:30 am, but it didn't arrive until 8:20 am.
Poor Communication and Lack of Transparency
Reviewers have reported poor communication from Direct Mix, including a lack of transparency about delivery times and charges. One reviewer was not told about an additional $100 charge for a large truck, and another was told that the company "doesn't make mistakes" when their own phone recording proved otherwise.
Positive Experience
However, one reviewer had a positive experience with Direct Mix, citing a helpful and pleasant driver, good mix, and a better price than a competitor.
Summary of Issues
Direct Mix has been criticized for its poor customer service, rude and aggressive drivers, inconsistent delivery times, and lack of transparency.
