Established over 30 years ago, All GM has become one of Australia's leading suppliers of quality, genuine used auto parts. We're passionate about helping Sydneysiders get back on the road safely and affordably. With a massive inventory of over 30,000 parts for all makes and models, we're confident we have the part you need.
Here's what sets us apart
Extensive Expertise: Our team of experienced mechanics and technicians are experts in sourcing, reconditioning, and supplying genuine used parts for your vehicle.
Quality Assurance: Every part undergoes a rigorous testing process to ensure it meets our strict standards and those set out by industry associations. We prioritize quality and reliability to give you peace of mind.
Environmental Responsibility: We believe in sustainability and minimizing our environmental impact. We recover and recycle up to 82% of every vehicle we purchase, diverting valuable resources from landfills.
Customer-Focused Service: Our team is dedicated to providing exceptional customer service with knowledgeable staff ready to answer your questions, guide you through the process, and ensure your satisfaction.
Our Services
- Part Sourcing & Supply: We source quality used parts from trusted sources like insurance auctions, workshops, dealerships, and private sales.
- Recondition & Testing: We meticulously recondition parts to ensure they are in perfect working order.
- Warranty Coverage: All used mechanical parts come with a standard three-month warranty, with optional extended coverage available.
- Delivery & Installation: We deliver parts Australia-wide and offer installation services in Sydney for your convenience.
Looking for a specific part for your vehicle? Check out our online inventory or contact us directly and we'll be happy to assist you.
Service and Communication
Many customers have shared mixed reviews about the business's service and communication. While some have reported positive experiences, such as receiving prompt responses to questions and having their parts ready for collection the next day, others have been left disappointed. Some customers have felt misled, with staff promising to have parts available only to have them unavailable when they arrive.
Variability in Parts and Refunds
There have been issues with the availability of parts, with some customers waiting in vain for parts that were supposedly ready or being told that they have been sold out. Additionally, some customers have struggled to get refunds for products that were not as described or did not arrive at all.
Business Improvement Suggestions
Some reviewers have suggested that the business needs to improve its customer service by hiring mystery shoppers to identify and address issues with communication. Others have suggested that the business needs to be more transparent about the availability of parts and refunds.
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