Trust us to care for your health and wellbeing
At Illawarra Sleep Medicine Centre, we have been providing comprehensive sleep medicine services since 1994. As the first private Paediatric Sleep Medicine Service in Australia, we have a long history of excellence and commitment to patient care. Our state-of-the-art sleep laboratory and education centre, located in Kenny Street, Wollongong, is equipped with the latest technology and staffed by experienced professionals.
Our Expertise
Our experienced team of consultants, including Dr. Terry Sands, Dr. Andrew Jones, Dr. Bradley Martin, and Dr. Chris Brereton, are dedicated to improving your sleep, health, and wellbeing by coordinating the management and treatment of all sleep disorders. Our expertise includes the investigation of sleep disorders, interpretation of sleep studies, and subsequent long-term management of all forms of sleep problems.
Our Services
We offer a range of services, including:
Sleep Studies: Utilising Polysomnography, the gold standard for diagnosing sleep disorders, from obstructive sleep apnea to somnambulism.
Paediatric Sleep: We assess and provide treatment for sleep disorders in children, which is essential for their overall development and health.
Multidisciplinary Clinic: Our specialty clinic provides a comprehensive coordinated approach for complex disorders, ensuring that each patient receives the best possible care.
CPAP Clinic: We offer expert guidance to ensure you obtain maximum benefit from Continuous Positive Airway Pressure (CPAP) therapy.
Our Consultants
Our team of experienced consultants has a wealth of knowledge and expertise in their respective fields. Each consultant brings their unique expertise to ensure that each patient receives the best possible care.
Booking an Appointment
To book an appointment, please phone (02) 4226 6980 or fill out the online booking form. Our friendly team will be in touch to confirm a suitable time and date.
Outdated Systems and Poor Communication
The reviews highlight issues with outdated systems and poor communication at the Illawarra Sleep Medicine Centre. Author Ruby Craig had booked an appointment months in advance, only to receive a call three hours before the scheduled time to inform her that the doctor assigned to her case only handled pediatric services and that she would have to wait another few weeks for a new appointment. This lack of transparency and communication led to frustration and disappointment.
Comfort and Staff
However, one reviewer, Erica Adams, had a positive experience with the centre. She and her son stayed overnight for a sleep study and found the staff to be lovely and helpful, with the room being comfortable.
Disorganization and Long Delays
Other reviewers, Ruby Craig and Nathan Coad, experienced issues with disorganization and long delays. Ruby Craig's appointment was delayed by hours, and when she enquired about the delay, she was told that it was normal. Nathan Coad's appointment ran over an hour late, and when he enquired about the delay, he was told that everyone at the centre was disorganized.
Unprofessional Conduct
Author Patricia Hayes had a particularly bad experience with the centre. She was prescribed a medication that was not indicated on her referral, and when she requested to have a sleep study to get accurate results, the nurse told her that she needed to sleep to get results, despite her chronic insomnia. The sleep study costs $250, but she was not given a refund even though the study was not completed. Furthermore, her appointment was cancelled at the last minute for a sleep doctor who was no longer working at the clinic.
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