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Nestled amidst the picturesque setting of Port Macquarie on the mid-north coast of New South Wales, Five Star Medical Centre stands as a beacon of healthcare excellence. Established with the vision of providing comprehensive and compassionate care, our team of experienced doctors, nurses, and receptionists are dedicated to enhancing the well-being of our patients.
Our Commitment
At Five Star Medical Centre, we believe in fostering a positive and supportive healthcare environment where individuals can receive personalized attention and guidance. Our dedicated staff works collaboratively to offer comprehensive care across a wide range of medical needs. We prioritize open communication, transparency, and shared decision-making in our approach to healthcare.
General Consultation
- Comprehensive health assessments and diagnoses
- Management of common illnesses and injuries
- Acute and chronic disease management
- Pap smears and vaccinations
- Travel health advice
Additional Services
- Telehealth Consultations: Connect with our doctors from the comfort of your home via video or phone.
- Home Visits: Receive tailored healthcare in the comfort of your home (upon request).
- Interpreter Services: We accommodate diverse communication needs by providing interpreter services upon request.
- Indigenous Healthcare: We are committed to supporting the health of the Indigenous community through tailored programs and guidance.
Our Team
Our team of experienced doctors and healthcare professionals brings a wealth of knowledge and skills to Five Star Medical Centre. Each member is dedicated to providing compassionate, individualized care and ensuring a seamless patient experience.
Our Facilities
Our modern and spacious facility features:
- 8 consulting rooms
- Procedure/excision room
- 2 nursing bays
- Dedicated patient parking
- Accessible facilities for patients with disabilities
Contact Us
To schedule an appointment or learn more about our services, please contact us on (02) 6584 1000. We look forward to assisting you on your journey to better health and well-being.
Overall Experience
The reviews for this medical centre are mixed, with some customers expressing satisfaction with the service and others experiencing negative encounters. Several reviewers praised the centre for being LGBTQI+ friendly and providing a range of services under one roof, including general medicine, psychology, and pathology. They also commended the friendly, caring, and efficient staff.
Positive Comments
Some reviewers had positive experiences, describing the doctors, nurses, and admin staff as knowledgeable, professional, and helpful. They mentioned that the centre is busy, but this is due to its reputation for being one of the best in the area.
Negative Comments
On the other hand, several reviewers expressed disappointment and frustration with their experiences. Some felt that certain doctors were incompetent or unprofessional, while others experienced difficulty in getting appointments and subsequent miscommunication.
One reviewer reported being prescribed medication by a doctor without proper examination, and then being told they couldn't come back for follow-up appointments. Another reviewer was misinformed about the availability of a doctor and had to wait five weeks for an appointment. A few reviewers described instances of poor customer service, including rude or unhelpful staff.
Notable Incidents
One reviewer reported being told they had dementia, when this was not the case, and was subsequently sent to an aged care facility. Another reviewer had a shocking experience with a doctor who was unprofessional and dis respectful. A few reviewers mentioned difficulties in getting appointments, with some being told they couldn't come back for follow-up appointments after being prescribed medication.
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