Business Details
41 Years
experience
Emergency
services
Your Trusted Mental Health Support Partner in Parramatta
One Door Mental Health has been a dedicated mental health service provider for over 35 years, specialising in severe and enduring mental illnesses. Established in 1985 as the Schizophrenia Fellowship of New South Wales, we have evolved into a leading NDIS-registered organisation offering clinical services, carer support, and peer-led programs. Our multidisciplinary teams deliver tailored mental health and wellbeing services across NSW, including youth support, respite care, and advocacy. As part of Mind Australia, we combine local expertise with national capabilities to provide a full continuum of care, including early intervention, housing with support, and complex care.Our Recovery 2gether framework fosters self-organisation and aligns with our ASPIRE values: collaboration, individual value, purpose-driven leadership, integrity, innovation, and hope. We prioritise lived experience, with over half our staff and most board members having personal or carer experience of mental illness. Our research initiatives, including the Peter Meyer Fund, advance schizophrenia treatment and psychosocial support. Headquartered in Parramatta, we operate 45+ offices statewide, serving over 10,000 individuals annually through holistic, evidence-based approaches.
Services
Carer Support
Clinical Services
NDIS Support
Mental Health Coaching
Support Groups
Peer Support Networks
Counselling Services
Youth Support
Advocacy Services
Recovery Programs
Details
- Year established: 1985
Highlights and features
- We offer 35+ years of specialist experience in severe mental illness support
- Our NDIS-registered services include tailored psychosocial and clinical programs
- Over 50% of staff and board members have lived experience of mental illness
- We pioneered the Recovery 2gether framework for person-centred care
- Partnership with Mind Australia expands our service continuum nationwide
Services
Carer Support
Specialised support for family members and carers of individuals with mental illness. Our programs include education workshops, advocacy assistance, and peer-led support groups. Services help carers navigate mental health systems while maintaining their own wellbeing through respite options and counselling referrals.
NDIS Support
Tailored NDIS plan implementation including psychosocial recovery coaching and support coordination. We assist participants with goal setting, service navigation, and independent living skills. Our registered practitioners develop personalised plans focusing on community integration and mental health stability.
Support Groups
Community-based peer support groups for mental health consumers and carers. Facilitated by lived-experience leaders, these groups focus on reducing isolation through shared experiences. Available in multiple locations statewide, with options for mixed, consumer-only, and carer-specific sessions.
Clinical Services
Multidisciplinary clinical support including psychological therapies and medical service navigation. Our teams deliver suicide prevention programs, early intervention services, and integrated care with general practices. Specialised youth mental health services operate through headspace partnerships.
Recovery College
Innovative educational initiatives promoting mental health recovery through skill-building workshops. Courses cover self-management techniques, social connection strategies, and employment readiness. Programs use co-design principles involving consumers, carers, and professionals in curriculum development.
Questions
What mental health services does One Door offer?
We provide NDIS-funded psychosocial support, carer education, peer-led groups, clinical services, and recovery coaching across NSW.
How can carers access support?
Carers can join our peer-led groups, access advocacy services, or contact our support line for guidance on caring for someone with mental illness.
Do you offer youth mental health programs?
Yes, through headspace partnerships and our Youth Support Services, we assist young people aged 12-25 with mental health challenges.
Are your services NDIS-registered?
Yes, we are a registered NDIS provider offering support coordination and psychosocial recovery coaching under NDIS category 04_340_0115_1.
How do I find local support groups?
Our 45+ NSW locations offer community-based support groups. Contact our info line to find meetings near you with peer-led sessions.
What crisis support options exist?
For urgent help, call our 24/7 support line at 1800 843 539 or visit the nearest hospital emergency department.
