Our Heritage is Dedication to Service
For more than 37 years, One Door Mental Health has been a beacon of support for individuals and families navigating the complexities of mental illness. Guided by values of collaboration, inclusivity, and empowerment, we offer a comprehensive range of services that foster recovery and create genuine possibilities for those we serve.
Our Services
Our diverse team of experienced professionals designs and delivers a comprehensive suite of services to cater to individual needs:
**Clinical Services
- Individual and group therapy
- Medication management
- Crisis intervention & supported accommodation
- Skills training and education workshops
**Community & Support
- Peer support groups
- Advocacy and case management
- Housing and homelessness support
- Peer mentoring and peer support groups
**NDIS Support
- Access to NDIS-funded programs and services tailored to individual needs
- Assistance with planning and navigating the NDIS system
- Collaborative support to achieve personal goals
Our Values
At the core of One Door's foundation lie five guiding values that guide our actions and interactions:
- Collaboration: We value open communication and teamwork to achieve meaningful change.
- Individuality: We respect and celebrate the unique identities of every person we support.
- Trust: We build trust through transparency, open communication, and respect.
- Diversity & Inclusion: We embrace diversity and promote an inclusive environment for all.
- Meaningful Action: We are committed to making a positive difference in the lives of those we serve.
Poor Experience with Mental Health Services
The majority of reviewers have had a disappointing experience with the mental health services provided. They have expressed frustration and discomfort when trying to seek help.
Lack of Care and Concern
Reviewers have mentioned that the staff seems uncaring and unresponsive. They have been left feeling uncomfortable and unheard, with some even being removed from the service against their will.
Difficulty in Getting Help
Some reviewers have reported difficulty in getting assigned a social worker, and once assigned, they have been ignored or dismissed. This lack of support has led to feelings of being abandoned and uncared for.
Incompetence and Dishonesty
There have been allegations of incompetence and dishonesty among the staff. Reviewers have reported being misled and taken advantage of, leading to a breakdown of trust.
One Positive Experience
On a positive note, one reviewer has reported having a good experience with the staff, mentioning that they have made new friends and received great care on Mondays.
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