Trust us to handle your waste, so you can focus on your business
Here at Cleanway, we're dedicated to providing top-notch waste management and waste disposal solutions to businesses across Australia. Since 1996, we've been committed to helping industries safely manage and dispose of waste in an environmentally responsible manner. Our team of licensed waste specialists, certified by the Environmental Protection Agency (EPA), offers a comprehensive range of total waste management services designed to meet the unique needs of our clients.
Our Services
Cleanway is one of the largest waste management companies in Australia, providing a complete range of sustainable total waste management services to fit all events, business needs, regulations, and scenarios. Our services include waste management solutions, waste audit, chemical waste disposal, e-waste recycling, secure product destruction, industrial and civil services, non-destructive digging services, high-pressure water blasting services, guardrail installation and maintenance services, commercial drain cleaning, graffiti removal services, bin hire solutions, hook lift bins services, skip bin hire service, cardboard recycling services, contaminated soil disposal, solid waste disposal bins services, emergency spill response, grease traps & septic tanks, grease pit cleaning services, and grease trap pump out services, septic tank pump out services.
Our Expertise
Our expertise in waste management services ensures that your waste disposal needs are handled professionally and responsibly, aligning with environmental compliance standards in NSW, Victoria, and beyond. Whether you're grappling with hazardous waste, seeking emergency spill response, or require expert laboratory chemical disposal, Cleanway is here to assist. Our team is committed to providing best practice guidance, comprehensive waste audits, and waste management programs designed in accordance with strict environmental regulations.
Our Mission
At Cleanway, our mission is to provide exceptional waste management and waste disposal solutions that not only meet but exceed the needs of our clients. We strive to promote environmental sustainability, reduce waste, and minimize the environmental footprint of industries across Australia. Our commitment to excellence in waste management has earned us a reputation as a trusted partner for businesses seeking reliable and responsible waste disposal solutions.
Service Issues: Reviewers have expressed significant dissatisfaction with Cleanway's service, citing ongoing issues with bin removal, late fees, excess charges, and poor customer service. Many have had multiple attempts to contact the company, only to be met with unhelpful or rude responses. Several reviewers have highlighted the company's inability to manage internal issues, such as driver shortages, as an excuse for poor performance.
Professionalism and Quality: The service has been described as unprofessional, with reviewers experiencing disregard for their needs, lack of empathy, and indifference. Several have reported encountering arrogant or rude call centre staff, making it difficult to communicate effectively. The company's failure to deliver on its promises and ignore customer feedback has further eroded trust.
Exceptions: However, one reviewer, Jeanette Mclatchey, had a positive experience with Cleanway, praising their team for being great to deal with, affordable, reliable, and efficient in hazardous waste removal and disposal.
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