Minimizing the Impact, Maximizing Your Health
Welcome to OccFit Physiotherapy, a family-owned business passionate about helping our local community in the Lower Blue Mountains, Emu Heights, and Penrith area achieve a higher quality of life. Our mission is to provide high-quality physiotherapy services that not only alleviate pain and injuries but also empower individuals and businesses to thrive.
Our Story
Founded in 2017, OccFit Physiotherapy began as a small clinic in Emu Heights, providing a range of physiotherapy services to our local community. Over the years, we've helped hundreds of patients achieve their goals and improve their overall wellbeing. As a family-owned business, we understand the importance of providing a caring and personalized approach to each patient's unique needs. Our team of experienced physiotherapists is dedicated to ongoing learning and development, ensuring that our patients receive the latest and most effective treatments.
Our Services
At OccFit Physiotherapy, we offer a variety of therapy options to suit your needs:
- Clinic Physiotherapy: Visit our clinic in Blaxland for one-on-one treatment with our experienced physiotherapists.
- Onsite Physiotherapy: We provide a range of services direct to your workplace to improve the health of your workers and reduce injury costs for your business.
- Home Visit Physiotherapy: If you can't make it to our clinic, we can come to you to provide the same high-quality physiotherapy services in the comfort of your own home.
- Telehealth Physiotherapy: We also offer online follow-up sessions to help you remotely improve your health and manage your pain.
Our Team
We're a diverse and dedicated team of physiotherapists, each with a passion for helping others achieve their health and wellness goals. Our team is committed to ongoing learning and development, ensuring that our patients receive the latest and most effective treatments.
Contact Us
If you have any questions or would like to book an appointment, please don't hesitate to contact us. You can reach us at:
- Address: OccFit Physiotherapy, Shop 4/6 Station Street, Blaxland NSW 2774
- Phone: 02 4761 9913
- Fax: 02 8088 6773
- Email: info@occfit.com.au
Poor Customer Service and Unmet Expectations
The reviewers have shared their disappointing experiences with OccFit Solutions. Many have expressed frustration and disappointment with the company's lack of professionalism, poor communication, and unmet expectations. Despite their efforts, customers have been left feeling unheard and ignored, with some even reporting being "ghosted" by the company.
Rigged Processes and Unreasonable Expectations
Several reviewers have mentioned feeling like they were stuck in an endless loop of bureaucratic hurdles and paperwork, with little to no progress being made. They have been forced to jump through hoops, only to be told that they do not meet the criteria for reimbursement. Others have reported being billed incorrectly or without consent.
Lack of Oversight and Records Management
One reviewer has highlighted the company's apparent lack of oversight and records management, citing issues with tracking and recording orders. This has led to confusion and frustration for customers, who have been left waiting for products that never arrive.
Exceptional Service - But an Outlier
It's worth noting that one reviewer did have an exceptional experience with the company, citing exceptional service from caring individuals. However, this positive review is an outlier compared to the majority of negative experiences shared.
Scam Concerns
Several reviewers have expressed concerns that the company may be running a scam, citing the billing of excessive amounts and the receipt of unwanted products. One reviewer even reported being billed twice for the same products, with the second bill being in a different vendor's name.
