Let's Discover the World Together!
At Bayani Air Travels, we're passionate about providing exceptional travel experiences that exceed our customers' expectations. As a locally owned and managed travel agency, we take pride in offering the lowest prices with professional and reliable service. With years of industry experience, our friendly and dedicated team is committed to meeting all your travel needs.
Our Services
Our team of expert consultants can assist with a wide range of travel arrangements, including international and domestic flights, accommodation, holiday packages, travel insurance, cruises, coaches, tourist visa services, and car hire. We cater to all types of travelers, whether you're visiting friends and family or planning a leisure holiday. Our team will work closely with leading airlines and wholesalers to find the best deals for our valued customers.
Why Choose Us
At Bayani Air Travels, we guarantee the lowest airfares and provide a personalized service that ensures your traveling experience is seamless and stress-free. Our dedicated team will take care of all your travel needs, from booking flights and accommodation to arranging travel insurance and car hire. With our expertise and attention to detail, you can rest assured that your travel plans are in safe hands.
Our Commitment
Our commitment to providing exceptional customer service is at the heart of everything we do. We strive to build long-term relationships with our customers, based on trust, reliability, and a passion for delivering outstanding travel experiences. Whether you're a frequent traveler or embarking on a once-in-a-lifetime adventure, our team is dedicated to making your travel dreams a reality.
Overall Experience
The customers who reviewed this travel agency had a predominantly negative experience, with the majority expressing frustration and disappointment with the service they received.
Positive Comments
Best Service and Quick Response
Some customers had a positive experience, praising the agency's quick response and helpful staff.
Negative Comments
Unprofessionalism and Lack of Humanity
Many customers reported unprofessional behavior from the staff, including ignoring calls, not responding to messages, and being rude and unhelpful. Some reviewers even accused the agency of being "thieves" and "scammers", citing instances of fraudulent behavior and failure to provide refunds.
Issues with Booking and Quotes
Several customers reported issues with booking and receiving quotes, including being given verbal quotes that were inaccurate or overpriced, and being left waiting for extended periods of time.
Communication Breakdown
Communication breakdowns were a common issue, with customers reporting that their calls and messages were ignored or left unreturned.
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