Your Security is Our Priority
At Brisbane Locksmiths, we are a family-owned and operated company that has been providing professional locksmith services to the people of South East Queensland for over 33 years. As a full member of the Master Locksmith Association of Australia (MLAA), we are committed to providing a prompt and professional security service to all our clients.
Our Services
As a leading locksmith company, we offer a wide range of services to cater to the diverse needs of our clients. Our services include the supply and installation of locks and locking products, master key systems, safes, and security solutions for domestic, commercial, industrial, and government clients. Our team of qualified locksmiths is trained to provide professional and cost-effective solutions for all your security needs.
Corporate and Government Clients
We understand the specialist needs and requirements of corporate and government clients. We have existing service and supply arrangements with many of Australia's largest companies, as well as local, State, and Federal Government departments. We provide a single point of contact for larger clients, allowing us to coordinate locksmith-related services throughout Australia. Our experience in this field has been proven over many years of satisfied clients and projects.
Locks and Keys
We supply all types of locks and locking products, including domestic locks, commercial locks, door hardware, keyless locks, and cabinet locks. Our showroom is located at Suite C2, 90 Kittyhawk Drive, Chermside QLD 4032, where you can find a wide range of locks to suit all types of locking applications. From servicing safes and vaults to high-security master key systems, we can do it all for you.
Our Commitment
At Brisbane Locksmiths, we are committed to providing a prompt and professional security service to all our clients. Our team of qualified locksmiths is trained to provide professional and cost-effective solutions for all your security needs. We are passionate about what we do, and we take pride in our work. We strive to build long-term relationships with our clients, and we are dedicated to providing a service that exceeds your expectations.
Overview of Reviews
The reviews of Brisbane Locksmiths are largely negative, with customers expressing frustration and disappointment with the company's service.
Communication Issues
A common theme among the negative reviews is poor communication. Customers report being ignored, receiving rude responses, or being hung up on. Some customers had to chase the company to get a job done, while others were left waiting for hours without a response.
Poor Quality of Work
Several customers reported that the work done by Brisbane Locksmiths was subpar. One customer's vehicle was scratched during a job, while another customer's key did not fit after being cut. In some cases, the company failed to complete tasks correctly, leaving customers with ongoing problems.
Unreliable Service
Reviews suggest that Brisbane Locksmiths are unreliable and often fail to show up as promised. One customer was left waiting for three months for a problem to be fixed, only to have to seek the help of another locksmith. Another customer was told that someone would come to fix an issue, but nobody showed up.
Positive Experiences
On a more positive note, a few customers reported having amazing experiences with Brisbane Locksmiths. They praised the company's quick response times, high-quality work, and competitive prices.
Summary of Issues
- Poor communication and rude responses
- Subpar quality of work
- Unreliable service and failure to show up as promised
- High prices
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