Transforming Waste into a Valuable Resource for a Sustainable Future
Our Story
At Waste Wise Environmental, we're passionate about the environment and dedicated to providing innovative waste management solutions to our clients. As a family-owned business, we've made it our mission to help clean up the environment by offering a highly customized range of waste management services. Our experience in the commercial waste collection and recycling industry has enabled us to develop smarter and cleaner ways to make a sustainable future possible.
Our Services
We specialize in providing waste management solutions for medium and high-density residential and commercial developments. Our services include commingled waste recycling, general waste management, e-waste recycling, hard waste collection, chute cleaning, bin cleaning, cardboard balers, and waste management consultancy. We pride ourselves on our ability to collect, process, recycle, and safely dispose of any type of waste, diverting as much waste away from landfills as possible.
Innovative Solutions
In 2011, we introduced the Waste Wise Mini Loader into our fleet, becoming the first Australian waste management company to do so. This innovative mini loader truck allows us to access restricted areas such as narrow laneways, underground/basement carparks, and multi-story carparks. This enables us to provide a more efficient and cost-effective waste management solution for our clients.
Sustainability
At Waste Wise Environmental, we design and provide waste management solutions that contribute to the sustainable development of local communities and industries. We view waste as a valuable resource and strive to divert as much waste away from landfills as possible. Our commitment to sustainability is reflected in our partnership with VISY recycling, a trusted household name in the recycling industry.
About Our Team
Our team of experienced professionals is dedicated to providing exceptional customer service and tailored waste management solutions. We work closely with our clients to understand their specific needs and develop customized solutions that meet their sustainability objectives. Our team is passionate about the environment and committed to making a positive impact on the community.
Poor Service Experience
Several customers have had negative experiences with Waste Wise, a waste collection and recycling service provider. Many have reported issues with collection times, customer service, and professionalism.
Disruptive Collection Hours
Some customers have complained about the collection trucks arriving outside their homes during non-designated hours, disrupting their evenings and sleep. In some cases, this has led to fines from the council due to the company's disregard for the designated collection times.
Unorganized Records
Small businesses have also reported issues with Waste Wise's record-keeping, leading to random invoicing and unnecessary stress.
Professionalism Lacking
Several customers have expressed disappointment with the company's professionalism, citing unapologetic and dismissive customer service, as well as the lack of effort made to resolve issues.
Vehicle Noise and Light Pollution
Some customers have complained about the noise and light pollution caused by the collection trucks, which can be a significant disturbance to the neighborhood.
Security Concerns
One customer's bike was stolen after a garage door was left open due to an early visit from the garbage truck, and the company refused to compensate them.
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