Savour the Flavor of Adelaide, One Bite at a Time
At Guardian Insurance, we're committed to helping you protect yourself and the people you love. We believe that life is full of unexpected twists and turns, and that's why we're here to provide you with straightforward insurance options that are easy to apply for, so you can plan ahead and enjoy your lifestyle with confidence.
Our Values
We're led by experience, with over a decade of helping savvy Australians protect their life's work. You can rely on us. We offer hassle-free claims, with a quick and simple process, supported by our friendly customer service team. Our policies are backed by some of the world's most trusted underwriters, so you and your family are in good hands.
Our Services
We currently offer three types of insurance products: Guardian Term Life Insurance, Guardian Life Insurance, and Guardian Pet Insurance. Our Term Life Insurance provides cover from $10,000 up to $2 million, depending on your age, income, and eligibility. Our Life Insurance offers cover up to $1.5 million, with optional covers available for even greater protection. Our Funeral Insurance provides cover up to $15,000, guaranteed acceptance for Australian residents aged 40-79. Our Pet Insurance covers up to $12,000 a year in eligible vet bills, with exclusions, limits, and sub-limits applying.
Why Choose Guardian Insurance
We've been helping Australians protect their life's work for over a decade. We're committed to being different and we're always looking ahead to bring you cover options that can help keep you in control. In 2021, we launched one of Australia's few fully online life insurance policies, letting you arrange hassle-free cover in your own time. If you've ever thought that organising life insurance is too complicated or time-consuming, it might be time to try the Guardian way.
Our Commitment
We're here to help you protect the lifestyle you've worked hard to build, as well as the people who've helped you build it. Get a quote today and take the first step towards securing your family's future.
Unsatisfactory Customer Experiences
These reviews reveal a pattern of subpar service and professionalism from this insurance company. Many customers have reported issues with getting in touch with the company, with several mentioning that phone calls go unanswered. Some have also had difficulties with claims processing, with lengthy delays in payouts or claims being thoroughly reviewed and rejected. Additionally, there have been instances of unprofessional behavior, such as dishonesty and a lack of transparency in billing and customer communication.
Difficulty with Claims Processing
Multiple reviewers have shared their struggles with getting their claims resolved. Some have experienced long delays, while others have received inadequate responses from the company. A common theme is the company's failure to return phone calls or provide prompt updates on the claims process.
Unprofessional Behavior
Several reviewers have mentioned encountering unprofessional behavior from the company's representatives. This includes ignoring phone calls, failing to return messages, and making promises that are not kept. Some have also reported instances of dishonesty, such as theft from a customer's yard.
Mixed Experience
One reviewer, Amanda Gilbert, had a more positive experience with the company. She mentioned that while it was "a little hard to get in and out", the staff made up for it with their helpfulness.
Be the first to review Guardian Insurance.
Write a Review
