Transforming Your Roof, Enhancing Your Home
The Duren Group stands as a leading provider of comprehensive roof restoration and protection services in Canberra. We restore roofs to their former glory, giving your home the protection and aesthetic enhancement it deserves. With a team of skilled professionals and unwavering attention to detail, we are dedicated to exceeding your expectations.
Our Services
We offer an array of services designed to safeguard and enhance your roof's performance and visual appeal. Our comprehensive range includes:
Roof Repair & Protection
- Roof sealing and membrane spraying
- High-pressure roof cleaning
- Pointing and bedding repairs
- New fascia and gutter installation
- Leak repairs and water damage management
Roof Painting & Coating
- Colourbond roof painting and tile roof painting
- Application of protective coatings and membranes
- Colour consultation and colourbond matching services
Roof Inspection & Assessment
- Free roof inspections to identify potential issues
- Comprehensive assessment of roof conditions
- Detailed reports and recommendations
Roof Restoration & Enhancement
- Comprehensive restoration of all types of roofs
- Replacement of broken or damaged tiles and sheets
- Treatment of rust and corrosion on metal roofs
- Terracotta restoration and treatment
Quality & Expertise
At the Duren Group, we prioritize quality and craftsmanship. Our skilled team uses only the highest quality materials and adheres to strict industry standards. We are confident in our work and offer comprehensive warranties on all our services. Our team of experienced professionals stays updated with the latest industry advancements, ensuring your home receives the most effective and innovative solutions.
Customer Focused Approach
We understand the importance of clear communication and transparency throughout the process. Our dedicated team works closely with you to understand your needs and expectations, offering regular updates and feedback. We value your needs and are committed to delivering exceptional customer service from start to finish.
Contact us today to schedule a free consultation and discuss how the Duren Group can help you restore your roof and protect your investment.
Customer Experience
Both authors, Peter Petkovic and AussieBae, had a disastrous experience with this company. They booked a roof inspection and quote, respectively, but the tradesman failed to show up on the agreed time. In Peter's case, the tradesman didn't turn up despite a 5-day wait, leaving him feeling frustrated and unimpressed.
Communication Breakdown
A major issue reported by both customers was the lack of communication. The trademan failed to provide a specific time or even a time bracket for the inspection, leaving them waiting unnecessarily. When the tradesman failed to show up, neither author received a call or a message to re-schedule or apologize.
Avoid This Company
Based on these reviews, it's clear that this company has a serious issue with their communication and punctuality. Both customers were left feeling frustrated and disappointed, and Peter explicitly stated that he won't be chasing this company for a solution.
