Your Partner in International Trade and Logistics
At Fremantle Customs Brokers, we are a team of fully licensed Customs Brokers and members of the CBFCA (Custom Broker Forwarding Council of Australia), who are Quarantine Accredited. Our experienced team is dedicated to providing top-notch customs clearance services to our clients, ensuring a stress-free and efficient import process.
Our Services
We specialize in the customs clearance of commercial cargo, including aircraft, boats, vehicles, machinery, and personal effects shipments. Our services include customs clearance, freight forwarding, and consultancy services, ensuring that our clients receive a comprehensive solution for their international cargo needs. Our experienced team is well-equipped to handle time-sensitive cargo, high-value shipments, and perishable goods, ensuring that our clients' goods are delivered safely and efficiently.
Our Expertise
Our team of experts has extensive knowledge and experience in navigating the complexities of customs clearance regulations and Quarantine clearance. We understand the importance of ensuring compliance with Australian regulations and standards, and our team is dedicated to providing personalized service to each client, tailoring our services to meet their specific needs.
Why Choose Us
By choosing Fremantle Customs Brokers, you can save your business time, money, and stress. Our team is committed to providing a seamless and efficient customs clearance process, ensuring that your cargo is cleared quickly and efficiently, every time. We take pride in our reputation as a trusted name in Perth, Western Australia, and we are committed to delivering exceptional service to our clients.
Our Commitment
At Fremantle Customs Brokers, we are committed to providing exceptional service, ensuring that our clients receive the highest level of customer service and support. Our team is dedicated to staying up-to-date with the latest changes in customs regulations and standards, ensuring that our clients receive the most accurate and efficient customs clearance services.
General Experience
The overall experience with this company has been overwhelmingly negative, with customers expressing frustration and disappointment with their interactions.
Communication Issues
A major concern for customers is the lack of communication after initial contact. One reviewer mentioned that there was a "total lack of communication" after making contact, leading them to take their business elsewhere. Another reviewer found the communication to be "very dismissive", making them not recommend the company as a first point of enquiry.
Recommendation
Based on the reviews, it's clear that customers do not recommend this company due to their poor communication and lack of follow-through.
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